Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

June 5, 2022

super helpful customer service many thanks! Five Stars super helpful customer service many thanks! Five Stars

Vinilo Record Store
United Kingdom
About 1 year using the app
TYDAL replied June 6, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

May 3, 2023

Mel is awesome! She really helped me a lot with installing this new app. Thanks again, Mel for all your help!

Rockin D Designs & Sublimation LLC
United States
About 1 year using the app
TYDAL replied May 4, 2023

Thank you so much for your kind words! I'm thrilled to hear that we were able to assist you with the app installation. If you ever need help again, don't hesitate to reach out. - Lea, Rivo Support Manager

December 5, 2022

Pete was incredibly helpful and kind. He quickly resolved my issues and even helped point out some other aspects that would Improve my website. Highly recommend! Thanks, Pete!

niftythrifty.sc
United States
About 1 year using the app
TYDAL replied December 5, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

September 22, 2022

this app is one of the best app that i have used . I appreciate your work thank youuuuuuuuuuuuuuuuuu

Bichoshop
Germany
About 1 year using the app
TYDAL replied September 22, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

September 19, 2022

Great app so far! Customer support is very helpful right after signing up and was able to help out with setting up certain tools for setting up the email pop-up functionality on our site.

eSkoots
Canada
About 1 year using the app
TYDAL replied September 19, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

November 28, 2022

App is 10+.. Also there is a girl name betty in there CS. She is wonderful & so cute. Great customer service & great App

Beads Hub
Sri Lanka
About 1 year using the app
TYDAL replied November 28, 2022

This review made our day! Thank you so much for the kind words, and we are here anytime you need us. 🤩 Much appreciated, Kevin

October 20, 2022

AMAZING CUSTOMER SERVICE FROM LANCE! He went above & beyond when I reached out . not only did he help me in what I needed he also checked out my site & brought up something I had never noticed. Will continue using the app as I am sure it will help my sales improve.

Forthunit
United States
About 1 year using the app
TYDAL replied October 21, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin

October 14, 2022

Lance is the best! Super helpful, responsive, and knowledgeable. He was able to disable the app branding, modify some settings, and get me squared away. Thanks, Lance!!

WÜL Haircare
United States
About 1 year using the app
TYDAL replied October 17, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

May 18, 2023

Very easy to use and understand for a new user. Guidance and help is readily available. I was assisted by MICA who was quick to give assistance when needed, she even managed to give me some tips regarding my store. Very thankful to Rivo and MICA. Thank you.

thetinycompany
United Kingdom
About 1 year using the app
TYDAL replied May 19, 2023

Thank you for sharing your experience with us! Great to hear that you found our app user-friendly and easy to understand! We're glad that we could make your experience a great one. Thank you for choosing Rivo! - Lea, Rivo Support Manager

June 21, 2022

AMAZING experience! Stress-free help with great suggestions on additional Rivo apps to improve my store and business. Definitely a Rivo fan!

Chera Creative
United States
About 1 year using the app
TYDAL replied June 21, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin