Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

July 29, 2022

Super easy to install and the support was fantastic. Thank you. Hoping this will help grow my mail list pain free. Thanks Alex

TEA WITH WOLVES
Australia
About 1 year using the app
TYDAL replied July 29, 2022

Thank you so much for choosing our apps and for the positive feedback! 🤩 If you ever need anything, we are always here for you. Cheers, Kevin

April 27, 2022

Great app, amazing that it's free and the support is exceptional! Betty from the team is really nice and has helped me with all my queries.

DreameeCurls
United Kingdom
About 1 year using the app
TYDAL replied April 27, 2022

We are so happy you are enjoying our app and customer service! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

July 23, 2022

Vicky was so quick and helpful. Really professional. I couldn't have done it without her. I highly recommend her and this service!

Crypto Coin Display
United States
About 1 year using the app
TYDAL replied July 25, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin

October 12, 2022

I like how this pop up looks and it is customizable to my needs. I would recommend to anyone who is trying to design on their own.

Jeslyn Blu
United States
About 1 year using the app
TYDAL replied October 13, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

July 3, 2022

Super easy set up and Pat helped me remove the branding plus gave me some useful tips for my shop which I didn't know I could do! Thank you Pat!

Madebypaulinauk
United Kingdom
About 1 year using the app
TYDAL replied July 4, 2022

Thank you so much for the feedback and 5-Stars! We're so glad that you love our customer services. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best regards, Kevin

November 8, 2022

I haven't used this app for very long, but I love it so far! Super easy to use and customize, and I love that it's ACTUALLY free, including removing the watermark! Paul was super helpful in setting up and removing that for me, and I'm really excited to use it to further my business

the Cozyx
Canada
About 1 year using the app
TYDAL replied November 9, 2022

We greatly appreciate you using our app and are so glad that you love it! Thank you so much for the thoughtful and wonderful feedback! Please let us know if there's anything else we can do to help. 🎉 Cheers, Kevin

July 10, 2022

Pete was amazing help, best customer service provided was from him, helped me with all my issues. Highly recommend this service!

RATED R
Australia
About 1 year using the app
TYDAL replied July 11, 2022

We are so thrilled that you are happy with our service! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉 Cheers, Kevin

September 7, 2022

I was creating a popup discounts and I requested help to get the Branding removed from the popup. It asked me to send them a quick chat message to verify my store, so they can help me with my request. I had the honor to chat with Pete. The service he provided was outstanding! 10s across the board! He went above and beyond. Response was quick, very will informed. With this kind of service, definitely recommend this app to everyone.

My Royal Box
United States
About 1 year using the app
TYDAL replied September 7, 2022

Thank you for the wonderful review! 🤩 We appreciate you helping to share the word about us! Cheers to success to you and your business! Best regards, Kevin

October 6, 2022

This app is perfect for opt-in pop ups. Mica was extremely helpful and went the extra mile to making sure all my queries were solved. Will be recommending this company definitely.

Heph
Australia
About 1 year using the app
TYDAL replied October 6, 2022

So glad you are happy with our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

April 12, 2022

I have been wanting to integrate email pop-ups in my website since I started out and I came across this. This app has tons of features for free that other paid apps offer at a steep price. And on top of that, their customer support is fantastic. Betty from their team helped me set up the app with absolute ease. Great work team Rivo!

Immerse Club
India
About 1 year using the app
TYDAL replied April 12, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin