Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

September 11, 2022

So i got help from a support staff Yaci. Was extremely helpful and friendly. the app is smooth and very easy user interface. 10/10 I would recommend anyone that needs pop up emails. Easily customizable also.

Cushycush
Malaysia
About 1 year using the app
TYDAL replied September 12, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and for recommending us to the Shopify community! Cheers to success to you and your business! All the best, Kevin

May 12, 2023

good customer service best sport i really like it she is so help full i recommend this app more then what we need here

KEVIN ALBANO
United States
About 1 year using the app
TYDAL replied May 16, 2023

Thank you so much for your kind words! So glad that you enjoy using our app and appreciate your recommendation. If you need anything else, don't hesitate to reach out! - Lea, Rivo Support Manager

June 22, 2022

Amazing service, to think that it is free to use and the customer support provided was unexpected. Lance's help was great and it was easy to communicate with him and even do things I did not even ask for or expect! Keep up the good work!

Blows & Wishes
United Arab Emirates
About 1 year using the app
TYDAL replied June 22, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 All the best, Kevin

September 6, 2022

Customer was fast and efficient. The customer service by THE ONE AND ONLY ABBIE, was AMZAZING. She made me feel welcomed and like a priority. She deserves more than 5 stars, Im giving her 10. Again, Thank you Abbie, Rivo should give you a raise. The App itself is very easy to use even if you don't have any experience.

Muuramani Apparel
United States
About 1 year using the app
TYDAL replied September 7, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

June 14, 2023

I love using Rivo! It's a great app, very easy to use and support was very helpful when setting up for my website!

Five7apparel
United States
About 1 year using the app
TYDAL replied June 15, 2023

Thank you so much for the amazing feedback! We're thrilled to hear that you love using our app. Our team is always here to assist you when you need help. - Lea, Rivo Support Manager

August 27, 2022

Used this app to create pop ups for my store. Alex was super helpful and friendly. Helped me get set up in no time!

Elsa + Evelyn
United Kingdom
About 1 year using the app
TYDAL replied August 30, 2022

Thank you for the awesome review! We greatly appreciate you using the app. 🙌 Much appreciated, Kevin

October 10, 2022

Pete was awesome!! He was prompt and super friendly! He even pointed out something that could improve on my shop and explained how to fix it. Y'all have the best customer support! The app itself is very cool and easy to use. Can't wait for my customers to see it! :)

Louise + Jane Co.
United States
About 1 year using the app
TYDAL replied October 10, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

May 21, 2022

Easy to add to your store. Pops up on your page for the customers to subscribe with their email to get 10% off their purchase. Abbie was a great help on downloading this app. She was very nice and helpful and helped me understand exactly what I needed to know and how to use the app. I recommend this app for your store.

Country Impressions Boutique
United States
About 1 year using the app
TYDAL replied May 23, 2022

Thank you so much for the wonderful review and thoughtful feedback! ✨ This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. 🍻 Cheers, Kevin

June 16, 2022

I use this app for my website to capture emails for successful marketing plans. I like to convenience of the app and customer service was great!

theefeelgoodfactory
United States
About 1 year using the app
TYDAL replied June 16, 2022

We're so excited that you love our app and customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

October 23, 2022

Pete provided above excellent assistance and went above and beyond what I needed! So happy I chose to install this app!!

The Step Lex
United States
About 1 year using the app
TYDAL replied October 24, 2022

Thank you so much for the 5-stars and kind words! 🙌 We are always here for you anytime you need us. Best regards, Kevin