Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

February 28, 2022

Pete was amazing! Thanks for helping me set up the app! App work great...Hoping to get a lot of subscribers!

Charming Steals
United States
About 1 year using the app
TYDAL replied February 28, 2022

Thank you so much for the 5-Star review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

September 9, 2022

Mica from the support was very nice. She took care of my in a very good way. And i like that the app is available for free :)

Club21
Germany
About 1 year using the app
TYDAL replied September 9, 2022

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. 🙌 Thanks, Kevin

October 2, 2022

best support I've ever had. Have had look around for a good pop-up plugin and this one came to my eye. intalled in a seconds, all setting are straight forward, branding name was removed without any question. Can't believe this is a free app

JuicyPac
New Zealand
About 1 year using the app
TYDAL replied October 3, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

September 4, 2022

I downloaded Rivo for email pop ups. Once I started navigating the app the customer service team was extremely helpful to answer all question and she even suggested a few changes on my website not-related tp Rivo but just an honest opinion and a valuable as well.

WeTheInfinite
United States
About 1 year using the app
TYDAL replied September 5, 2022

Thanks so much for choosing our app! We are so grateful for your kind words and 5-star review! If there's anything else you need along the way, just let us know anytime. Our team will be happy to assist you. ✨ Best wishes, Kevin

December 11, 2022

paul was such a great help and replys fast! app is easy to use

PrettyGurl Minks
United States
About 1 year using the app
TYDAL replied December 12, 2022

Awesome! Thanks for the 5-stars! 🌟 Cheers, Kevin

October 1, 2022

seems like a wonderful feature and the onboarding process was super easy, lovely customer service too.

The Qualis Collection
United Kingdom
About 1 year using the app
TYDAL replied October 3, 2022

Awesome! Thank you so much for leaving a 5-star review! 🌟 Cheers, Kevin

October 25, 2023

Très facile à utiliser et très pratique. Le service client est aussi très réactif et très agréable. Je recommande !

Soreya Bijoux
France
12 months using the app
TYDAL replied October 31, 2023

Nous apprécions votre recommandation et sommes ravis d’avoir gagné votre confiance. Merci d'avoir pris le temps de partager votre expérience avec les autres.
- Kevin & Rivo Team

November 7, 2022

This app rocks and Therese was so helpful!! she answered all my questions and even gave me very helpful advice on my store

Juneau Jewelry
United States
About 1 year using the app
TYDAL replied November 9, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

May 14, 2022

An amazing experience and customer service, really like it, I was looking to add this feature to my website and I can't believe it is totally free.

Splendour Tees
United Arab Emirates
About 1 year using the app
TYDAL replied May 16, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

March 15, 2023

The app is very easy to setup and the customer service is impeccable. Arianna helped me setup the app and also went above and beyond with taking a look at my store and sent me helpful links to improve on 10/10 recommend.

OuuLalaBakes
United States
About 1 year using the app
TYDAL replied March 15, 2023

We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others.
Much appreciated, Kevin