Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

August 6, 2022

Wow Vicky was soooo helpful! I can't recommend this app enough. Custom CSS capable. Thanks again Vicky for the wonderful customer service.

Arrow's
United States
12 months using the app
TYDAL replied August 8, 2022

So happy that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Best wishes, Kevin

October 14, 2022

I am in love with this tool. so helpful and so easy to manage. Also their support was amazing and super helpful and kind and nice and ...

Nataliz Boutique Shop
United States
12 months using the app
TYDAL replied October 17, 2022

We're so happy you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

December 7, 2022

Pete's customer service was really awesome with his quick response time. Even had me cracking up with a little laugh because of the funny emojis he use and I love it. Thank you very much Pete!

ShhPerfeck Brand
United States
12 months using the app
TYDAL replied December 7, 2022

We're so glad that you are satisfied with our customer service. 🤩 If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at Rivo will be delighted to assist you. Thanks, Kevin

October 24, 2022

The app was really easy to set up. The customer service rep Pete was triple awesome. That is what customer service is supposed to be plus more. Really above and beyond.

My Simply Everything
United States
12 months using the app
TYDAL replied October 25, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you like the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! Much appreciated, Kevin

March 14, 2022

great......................................................................... .................. ........

HERBATICO
United States
12 months using the app
April 11, 2022

I like the app, very helpful and fast support. Betty is very nice and fast with resolving any issues :)

Akala Beauty
Croatia
12 months using the app
TYDAL replied April 11, 2022

So pleased to hear that we were able to help you with your concern. If there's anything else you need along the way, just let us know. Always happy to help out in any way we can. 😃 Thanks, Kevin

August 27, 2022

This app does what it is supposed to do and was easy to set up thanks to the excellent customer service provided me by chat. Pat was personable, timely, and knowledgeable, and had me set up in minutes.

FoxAbu
United States
12 months using the app
TYDAL replied August 30, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin

August 30, 2022

Abbie was wonderful!!! Her service was so much better than I could have imagined! She was warm, friendly, and extremely knowledgeable. If I could give her 10 stars, that would be the number. I cannot recommend Rivo enough for hiring such an amazing talent. Thanks, Abbie!

Drink Creative Juice
United States
12 months using the app
TYDAL replied August 31, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Much appreciated, Kevin

Edited January 14, 2022

I used the App of Rivo to help me grow up my subscribed customers! Opt in Pop up is very easy to use configure even for a guy like me (as I am 66yo). The interface is very simple to understand and the pop-up does what it it supposed to do like clockwork!
I am grateful for having this app for free as I have been paying dearly for similar apps.
On top of that of course is their amazing people in the support! Never had to wait more than two minutes to have someone like James to guide me and answer any questions I had!
Thank you Rivo and wishing you all the success in the world! Athan Apostolou
Owner of Meaws And Woofs
www.meawsandwoofs.com

Meaws And Woofs
Canada
12 months using the app
TYDAL replied January 14, 2022

Awesome! 🤩 Our number goal is to provide apps that not only skyrocket your sales but are an asset that will continue to contribute to your business's success and goals. Thank you so much for your thoughtful review, and if you ever need anything at all, please don't hesitate to let us know. Happy to help out in any way we can. Cheers, Kevin

February 2, 2022

Our pet-time.eu shop is fairly new, so we are looking to use as many free apps, and the quality of free apps is not always amazing, but this is not the case here. We love this app, it does exactly what we need, support was extremely fast, in less than an hour. Thank you, team!

Pet Time Croatia
Croatia
12 months using the app
TYDAL replied February 2, 2022

Thank you so much for choosing our app and for the wonderful feedback!
We love helping new businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. 🤩 Cheers, Kevin