Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

July 8, 2022

Simple to use and FREE! Alex was super helpful at removing branding and adding some extra features too.

Pretty Cactus Plants
United Kingdom
12 months using the app
TYDAL replied July 8, 2022

Excellent! It's music to our ears that you are happy with our app and services! Thank you so much for the positive feedback! 😃 Much appreciated, Kevin

October 3, 2022

Works perfectly as I wanted it. Pete was very helpful at helping me set up the app. He was personable and friendly. Awesome experience!

Coutts Firewood
Canada
12 months using the app
TYDAL replied October 3, 2022

So excited that you are happy with our app and services! 🙌 Thank you for the wonderful review! If there's anything else we can help you with, just let us know. We will be delighted to assist you. Much appreciated, Kevin

April 8, 2022

I really appreciate the help that was provided. Thanks so much for the assistance. It was really helpful

BlackLabelKicks
United Kingdom
12 months using the app
TYDAL replied April 8, 2022

Wonderful! 🤩 Thank you so much for the positive feedback and review! We are here for you anytime. Much appreciated, Kevin

January 8, 2023

Good app that you can customize really easily and the popup that shows on the exit intent is great ! Also, my chat with the tech support named Therese was super easy and she did an awesome job of helping me ! She even gave me pointers/tips to improve on my website ! Now that's what I call good customer service.

Give Therese a raise for me please.

Urusai Clothing
Canada
12 months using the app
TYDAL replied January 9, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

October 31, 2022

customer service is great haven't navigated all of the app yet. will circle back later. Paul is very nice.

Vision Apparel
United States
12 months using the app
TYDAL replied October 31, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

October 11, 2022

Very easy to set up, extremely quick and intuitive implementation with all the needed features. What I love is the fact that it's not bloated with tons of features, just a straightforward, effective popup app. Therese from their support team was extremely responsive and took care of my inquiry in less than 2 minutes.

GPX Store
United Arab Emirates
12 months using the app
TYDAL replied October 11, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you are happy with our app and the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! Cheers, Kevin

November 28, 2022

great customer service from Arianne! Easy to set up and customize to match my website colors and images

Olde Fields Clothing Co.
United States
12 months using the app
TYDAL replied November 28, 2022

Wonderful! We are always here to help, and super excited that you like our app and customer service! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

July 6, 2022

Really good customization and easy set up! Also the custommer service is really good, solved my inquiry in minutes

Centro Hogar
Guatemala
12 months using the app
TYDAL replied July 6, 2022

Awesome! Thank you so much for the 5-stars! Let us know anytime if you need further help. Best regards, Kevin

June 25, 2023

SImple app but very effective. I have really noticed an increase in newsletter opt-ins per day. Very good customer support.

AutoManiac.it
Italy
12 months using the app
TYDAL replied June 26, 2023

Thank you for sharing your experience! It's great to hear that our app was able to help you increase your newsletter opt-ins. And we're glad you had an awesome experience with our customer support team! 😊 - Lea, Rivo Support Manager

June 9, 2022

The customer service alone is worth it. Woowwww. I appreciate all of the free upgrades and the 24/7 check-in for help service.

We. Society Apparel
United States
12 months using the app
TYDAL replied June 9, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin