Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

February 17, 2022

j aime beaucoup, comme elle est rapide, l'assistance aussi est geniale, mon site est devenu tres tres rapide

Line&noémie
Canada
12 months using the app
TYDAL replied February 18, 2022

Nous sommes ravis que notre application ait fourni d'excellents résultats pour votre magasin en très peu de temps ! 🙌 Votre avis est très apprécié ! Bien à vous, Kévin

May 27, 2023

I highly recommend the app, not only for its quick setting up but also for the exceptional support provided by Pete. I am grateful for his unwavering support and would like to extend my sincere appreciation for the exceptional assistance he has provided. Thank you, Pete!

CelebrateJoy by Portia
Australia
12 months using the app
TYDAL replied May 29, 2023

Thanks for sharing your experience with us! We are thrilled to hear that our app and our support team were of great help to you. We appreciate your kind words. Thank you for choosing Rivo! - Lea, Rivo Support Manager

April 1, 2022

Great custumer service , great app i recommand easy to use .............................................................................

REBEL™ PRO
Canada
12 months using the app
TYDAL replied April 1, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin

October 1, 2022

Live Chat 10/10, immediate responses, intuitive, smooth.
I can only recommend the enitre Rivo eco-system.

LOST ADULTS wôRLd
Luxembourg
12 months using the app
TYDAL replied October 3, 2022

Your review made our day! ✨ Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

September 16, 2022

I moved to this app for email opt in pop ups from another app to speed up the store load time. So far, so good. Thanks!

The Whisky Glass Co
United States
12 months using the app
TYDAL replied September 19, 2022

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin

June 28, 2022

went above and beyond customer service and even left a few suggestions to take my website to the next level! She was excellent !

apoth.o.gy
United States
12 months using the app
TYDAL replied June 29, 2022

Your positive review means the world to us! We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟Best regards, Kevin

May 25, 2022

I'm starting to use the app and everything looks good at the moment. The interface is very user friendly and the costumer service is A+. Lance was very helpful.

anubixx
United States
12 months using the app
TYDAL replied May 25, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we greatly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

November 21, 2022

Service is really good- in terms of the product. Customer service is even better- Mica was really genuinely helpful and got everything done really quickly :)

TheTrueEra
United Kingdom
12 months using the app
TYDAL replied November 22, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

August 10, 2022

Pat helped me out right away with my questions on utilizing this app for my website! He was super fun and engaged in the conversation! Really enjoy working with this team in the future!

MiStyle & Co
United States
12 months using the app
TYDAL replied August 10, 2022

Wonderful! We are always here to help and super excited that you are happy with our services! 🎉 Thanks so much for the positive feedback and review! Much appreciated, Kevin

November 14, 2022

Very easy and fast to customize, great customer support, Jel is very kind and answer all questions really fast !

Amazon Silk
Canada
12 months using the app
TYDAL replied November 15, 2022

Awesome! Thanks so much for the positive review! 🌟 Cheers, Kevin