Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

November 28, 2022

Very good customer service. Removed the branding and answered all my questions. Very nice company to work with.

REBLX®
United States
12 months using the app
TYDAL replied November 28, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

April 25, 2023

I have only just started using this app, But so far so good. Super easy to use and navigate. And Paul on the online chat was an absolute legend.

dsends
Australia
11 months using the app
TYDAL replied April 25, 2023

Glad to hear you're enjoying the app! We always strive to make our app easy and user-friendly. Let us know if you need any further assistance! - Lea, Rivo Support Manager

September 9, 2022

The customer support was very friendly and helped me accomplish what I needed done. Thanks again!!!!

BeardedHogCompany
United States
11 months using the app
TYDAL replied September 9, 2022

Thanks for the positive feedback! 🤩 If you ever need anything else, we are always here for you. Best wishes, Kevin

January 26, 2023

Abbie was AMAZING & WONDERFUL! She helped me with everything I needed and went above and beyond with awesome tips to get me started. I'm enjoying the app, give it a try, it's FREE.

Simplistic Breeze
United States
11 months using the app
TYDAL replied January 26, 2023

We're so delighted to see that you had a wonderful experience with us! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

May 30, 2022

Just Amazing!
Email Opt-In popup addon from Rivo is just what we needed for our shopify store. We used it for our Hubspot subscribers.

us.maatworld
Australia
11 months using the app
TYDAL replied May 30, 2022

Wonderful! 🤩 We are super excited that our app is what you need for your Shopify store! Thanks so much for the positive feedback and review! Best wishes, Kevin

June 1, 2022

i used this app because it looked like our type of style for our company. Lance was a great help and customer service was phenomenal! Recommend this app to anyone looking for great service.

ArcticBongs
United States
11 months using the app
TYDAL replied June 1, 2022

We truly appreciate you using our app! Thank you for leaving 5-star feedback and recommending us to the Shopify community! If you have further questions along the way, feel free to let us know. 🙌 We'd be happy to assist you. All the best, Kevin

October 20, 2022

just recently dowloaded this app and it has been so useful and beneficial for my business. Lance who i spoke to was so helpful with everything

One Night Stand Beauty
New Zealand
11 months using the app
TYDAL replied October 20, 2022

We're so glad our app has provided value to your store! Thanks so much for the positive review and 5-stars! 🙌 All the best, Kevin

November 21, 2022

This is my first time using a shopify app and the customer service has blown me away.
Very user friendly would reccommend

Syndi Swim
Australia
11 months using the app
TYDAL replied November 22, 2022

Thanks so much for choosing our app! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Best regards, Kevin

June 30, 2022

I haven't used the app extensively yet but am pleased with the customer service when requesting more information! Hope to use and enjoy the app.

ZNAtest
Canada
11 months using the app
TYDAL replied June 30, 2022

Thanks so much for installing our app! 😃 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

October 21, 2022

Yaci was very helpful for set up. Many thanks, will update after I've used the app for a while but hopefully it will do what it says.

ILO Clothing
United Kingdom
11 months using the app
TYDAL replied October 21, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin