Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

September 5, 2022

Great service, super quick, and kind! They helped with my problems quickly and gave me loads of support for no cost at all.

shoplunascents
Singapore
11 months using the app
TYDAL replied September 5, 2022

We truly appreciate the 5-Star review! 🌟 These reviews make our day here. 🙂 Thanks, Kevin

August 28, 2022

Maria was super helpful in adding the custom CSS feature amongst other thing! Great customer service. Thanks Maria!

Junes
United States
11 months using the app
TYDAL replied August 30, 2022

We're so glad you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

July 3, 2023

good one love to use it, i use it for my crystal making website, it works very well. my customers love it as well

PawCrystal
United States
11 months using the app
TYDAL replied July 3, 2023

Thanks for the awesome review! So glad to hear that you love using our app and it's working well for your store. We're here to assist whenever you need help!
- Lea, Rivo Support Manager

Edited March 22, 2023

This app is great, allows you to keep customers engaged. There is a lot you can do with the free option!! (Paul was very helpful)

4realitywise
United States
11 months using the app
TYDAL replied March 23, 2023

We're glad to hear that you found our app helpful in keeping your customers engaged and that you were able to make use of the features available in the free version. If you have any further questions or feedback, please don't hesitate to reach out to us.
Cheers, Kevin

October 31, 2022

this app really is helping me finish building my website and I had great customer support from Paul that helped me get the "powered by" off my pop-up for free as well as gave me great advice he feels would help me to make my website successful. and he also supported my brand by giving us a follow on our brand Instagram, Paul was very kind and helpful with us and overall had a really good experience with this app ! :)

UpliftProcessInc
Canada
11 months using the app
TYDAL replied October 31, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. 🙌 Thanks, Kevin

Edited May 29, 2022

Marvin is truly a gem, we didn't know what to do and how to add any pop-ups, but Marvin stepped right in and helped us remove the branding and gave us a wealth of knowledge on how to design the pop-up to make it our own! Just fantastic, we love already RIVO and just signed up today thank you, Marvin.

ANJA ANNIKEN ORGANIC SKINCARE
United States
11 months using the app
TYDAL replied May 30, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🚀 Thanks, Kevin

January 14, 2022

i will easily using this apps for my store.. Hope it will increase my sales in future.. thanks a lot .

Trendy Kitchen Stuff
Singapore
11 months using the app
TYDAL replied January 14, 2022

Thanks so much for installing our app! We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

May 2, 2024

Acabei de instalar e configurar. Bastante simples e funcional.

La Mery Cosmetics
Brazil
About 16 hours using the app
TYDAL replied May 6, 2024

Fico feliz em ouvir isso! Nosso objetivo é simplicidade e funcionalidade. Se precisar de ajuda, sinta-se à vontade para entrar em contato. Aproveite para usá-lo!
- Equipe Kevin e TYDAL

March 27, 2023

Arianne was a great help, if nothing else, their customer service is a reason to use Rivo. Thanks again.

Eleni Skin
United Kingdom
11 months using the app
TYDAL replied March 27, 2023

Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin

June 22, 2022

Lance from Rivo Email Popups Support was an amazing help. He offered me new features and helped me to remove the Rivo branding for free. He was a great help and am now on the VIP List for support. Thanks so much for all your help, Lance!

MXN Jewels
Canada
11 months using the app
TYDAL replied June 22, 2022

We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin