Rivyo: Reviews & Loyalty

Rivyo: Reviews & Loyalty

Reviews (877)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews, enhancing store credibility. They value its user-friendly interface, seamless Shopify integration, and options to import reviews and customize features. The app is noted for its stable performance and versatility across different merchant scenarios. Exceptional customer support is frequently praised for responsiveness and efficiency in addressing issues and implementing feature requests.

July 26, 2025

The service was fast, professional and helpful. I literally asked a question that was really impacting my store operations. The app wasn't set up correctly and I couldn't figure out what to do. As soon as I reached out it was resolved. I couldn't be more thankful for your help!

SiVi Tidy Co.™
United States
Over 5 years using the app
April 18, 2025

I’ve been using Rivyo Product Reviews for my Shopify store, and it’s been an absolute game-changer. The plugin is easy to install and integrates seamlessly with my store. It allows me to collect and display customer reviews efficiently, which helps build trust with my customers. The customer service is outstanding! Whenever I had any questions, the support team was quick to help. Highly recommend this plugin for anyone looking to enhance their product reviews experience on Shopify!

Suiforlun
China
About 1 month using the app
WebContrive replied June 5, 2025

We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us!

If you have any questions or need assistance, please feel free to contact us at support@webcontrive.com or through our in-app live chat. We're always here and ready to assist you. Thank you for choosing our app! 😊

June 24, 2025

By far the nicest looking review app I’ve found for shopify. I’ve tested a lot and many are clunky and not flexible, not this one.

Customer service is fast and responsive.

Highly recommended.

Virilion Labs
New Zealand
8 days using the app
May 15, 2025

I am giving the app a 5 star review due to customer service. I am not good with computers and after sending an outcry for help to Rivyo I was taken care of immediately. They went out of their way, send e-mails fourth and back immediately until the app was perfectly installed on my website.
thanks you Jigs!

Warmables
United States
4 days using the app
WebContrive replied June 5, 2025

We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us!

If you have any questions or need assistance, please feel free to contact us at support@webcontrive.com or through our in-app live chat. We're always here and ready to assist you. Thank you for choosing our app! 😊

April 4, 2025

There customer service is really great, they response almost immediately. And when I requested a new feature after a few weeks it was added that helps a lot for our for our business. Thank you for the great services :)

Refined Naturals
South Africa
5 months using the app
WebContrive replied June 5, 2025

Thank you for taking your precious time to share your feedback with us!!!

Don't hesitate to reach out through support@webcontrive.com or our in-app live chat, if you have any queries. Our support team is always here to help you!

June 9, 2025

This app is really easy to use and works perfectly. The service is fast and reliable. I had a good experience and will keep using it. Highly recommend!

Health Korea Shop
United States
Almost 3 years using the app
July 17, 2025

Jigs P from support was really helpful, professional and accommodating. He solved my problems in no time. Probably one if not the best customer service experience I had. Kudos!

Gardens Depot
Philippines
Almost 2 years using the app
April 30, 2025

So far so good! We have had excellent success installing the app and getting the reviews to show on our product page. We needed a little help importing the questions because we were using the wrong template format, but Jigs and the Rivyo team was quick to reply and walked us through it. Everything is working great and we couldn't be more pleased.

Prox Devices
United States
5 days using the app
WebContrive replied June 5, 2025

We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us!

If you have any questions or need assistance, please feel free to contact us at support@webcontrive.com or through our in-app live chat. We're always here and ready to assist you. Thank you for choosing our app! 😊

June 26, 2025

Wonderful App, great customer service. Jigs P from support was very helpful to resolve our issues! Thanks a lot!

Retro Gaming House
United States
Over 3 years using the app
July 14, 2025

Great app! easy to use. best of all, fast professional customer service every time you have any problem!! 100% recommend

RaysDanc
Hong Kong SAR
3 months using the app