Rivyo: Reviews & Loyalty App

Rivyo: Reviews & Loyalty App

Reviews (894)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
    865
  • 2% of ratings are 4 stars
    18
  • 0% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
    2
  • 1% of ratings are 1 stars
    8
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient review collection and display capabilities, which enhance customer trust and conversion rates. Features like photo/video reviews and loyalty rewards improve the shopping experience. The app is easy to use, integrates well with Shopify, and offers customizable options such as automated review requests and importing external reviews. Customer support is highlighted for its responsiveness and effectiveness in issue resolution.

July 4, 2019

App was actually pretty good but the support has been horrible. I've been trying to get it uninstalled for more than a week. They would only tell me that the documentation was held within the app and refused to send me instructions. I had to reinstall the app to be able to get it uninstalled from my system. After several no replies and closing my ticket they've finally replied again, once again sending the same information that the documentation is held within the app. Seriously?

Feed Me More
United States
2 months using the app
March 6, 2021

I had 1960 reviews from loox and supersds but no matter what even with support help it just imported 660

UrbanWearOutsiders
United Kingdom
6 days using the app
Rivyo replied March 9, 2021

Hey, We are really sorry for the problem you faced.

I checked that you get an email with the reason for failure and in that email, you also get those nonimported reviews.

So can you please forward us so we can help you reupload the remaining reviews asap?

Looking forward to hearing back from you.

Thanks and Regards,
Rivyo App Tea,