Rivyo Product Reviews
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,190)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its excellent customer service, particularly highlighting staff member Jigs for quick and effective support. It is easy to use and integrates smoothly with Shopify, featuring a Q&A section and the ability to import reviews from platforms like Amazon. While some merchants wish for more customization options, they appreciate the app's reliability, fast loading speeds, and efficient review importing. Both free and paid plans are noted for offering good value, and the responsive development team is commended for regularly adding new features and fixes.
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I am really happy with this app it does everything I want it to, the support team are very helpful as there were a few issues that I couldn't do but with their help sorted. Definitely recommend them.
The app is fantastic, it works great, it integrates perfectly and has a very professional look. Assistance is something special: I wasn't able to fix some things and the help desk guys helped me configure everything correctly, as I wanted. I couldn't be more satisfied. I currently have the free plan, but I think I'll switch to the paid plan. Try it, trust me!
I am new to using this app and had a little trouble installing it properly, but the design team helped me get it all figured out. They were very helpful. I am looking forward to working with the app.
great! the support is so quick and nice...it's what i need for my business. hope the VIP version can be more cheap. recomand it!
This is one of the best review apps on the market. The value for money is very good ! About the support, i tried to contact them with email but i didn't receive an answer (it has passed 3 days) so i decided to contact them with the online chat and they answered and fixed the problem very fast. Thank jigs.
Top APP and the best Support team. Fix my Problems very fast. I highly recommend this App. Big Thanks to the Support Team
The app is great and the customer service is very patient！Thanks so muchhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Thank you so much for your amazing review! We are so happy to hear that you are enjoying our app.
Please let us know if we can help you with anything further at hello@thimatic.com, we are always happy to help you.
I liked the setting part, you can change buttons colors etc. But the reason I giving 5 stars is because I had some problems to enter the program code in my store code. So contacted the support and few hours later all functioned how that's suppose to. Create, friendly, helpful support. Thanks
I've first installed the app on my website, but didn't find it. After a while, I realized it was successfully installed but in the wrong place. It had appeared at the bottom of the site, so I moved the code to the right place it needed to be. I'm so happy it's free! And it actually works. I also had a pblm when importing csv files from excel, so I switched to Google sheets and that worked. And last, the only complaints I would have and like the app to fix, is that you can only import review photo with an URL link, not an actual .png image, and that the customer can't upload more than 1 photo review in his review. Would really appreciate it if it was fixed.
Great support team. Really went above and beyond to help set me up. App works great allows a lot of customization.