Reviews (2,203)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, ease of integration, and compatibility with various themes. It's valued for its comprehensive free plan and features like Q&A sections, Google Shopping integration, and prominent review displays that enhance customer trust. The app supports review imports from platforms like Amazon and offers customization to align with store branding, with a development team responsive to implementing new features based on feedback.

October 8, 2019

Perfect support. Fast delivery on time. The team fix my account and the reviews are in my store now.

TrendFactory
Bulgaria
5 months using the app
March 30, 2023

great customer support teammmmmmmmm!!!! love emmmmmmmmmmm they are mazinggggg hahahahhahahahhahahhahaha

MyoRelief
United States
5 months using the app
WebContrive replied March 31, 2023

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy.

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat. We are always happy to help you.

June 20, 2022

Love their quick team support and response. Always there whenever you need them. Post-sales services are really good.

The Handmade Store
United States
5 months using the app
WebContrive replied June 20, 2022

Thank you so much for your kind words and for taking the time to share your valuable experience with us.

For any queries, feel free to contact us on in-app chat or email us at hello@thimatic.com

December 14, 2021

Very great service. I got all the help and support I needed. Not much improvement can be done in my opinion.

Bestself.dk
Denmark
5 months using the app
September 23, 2021

It's a cheaper alternative to the other expensive and spammy-looking apps. The customer service is amazing and they resolved my issue within 24 hours.

Brightr
Australia
5 months using the app
October 1, 2023

amazing customer service and great app for reviews

TECHNASE
United States
5 months using the app
WebContrive replied October 4, 2023

Thank you for your kind words. We’re grateful for your amazing feedback.

Do get in touch with us for any queries through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

May 19, 2020

Had a small problem with this app, and I tried to contact support. To my surprise, they really respond fast.

Fixed all the problem, plus their contact support is supper friendly, and easy to talk to. Will surely recommend this app to anyone. Great work to all the staff that made this app.

North Pacific Republic
Philippines
5 months using the app
March 27, 2019

Great customer service! I needed assistance with a few things, and they were quick to respond with help. Looking forward to using the app.

Zabana Essentials
United States
5 months using the app
December 31, 2023

Best customer support I have ever had. These people are absolutely wonderful

Limestone Holey Rock
United States
5 months using the app
WebContrive replied January 3, 2024

Thank you for taking the time to share your great and valuable feedback with us!

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat. We are always happy to help you.

Edited September 6, 2018

Great app guys. Keep up the good work.
I had some issue which was solved by them asap. Thanks so much guys really appreciate your hard work. :)

Instantchamps
United States
5 months using the app