Reviews (2,203)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, ease of integration, and compatibility with various themes. It's valued for its comprehensive free plan and features like Q&A sections, Google Shopping integration, and prominent review displays that enhance customer trust. The app supports review imports from platforms like Amazon and offers customization to align with store branding, with a development team responsive to implementing new features based on feedback.

Edited December 4, 2018

I already give 5stars before but if there is 10stars, I really want to give them more like +10. Normally I am very strict about this kind of review but this app and their support can be highly recommended and have enough right to receive very high stars because of the followings,

1. Perfect and very fast technical support
2. This is completely free. Don't confuse with Ryviu.com, just like me and other youtubers. This app is completely free and very useful for shopify owner like me.

honobono
South Korea
4 months using the app
May 23, 2022

Amazing,it helps me solve problem quickly.
And it can offer us nice photos with many reviews.
It is the only one who can provide video.
And the sales person are really nice.

Wirarpa Apparel, Inc.
China
4 months using the app
WebContrive replied May 23, 2022

Thank you for your review! I’m so glad to hear that you liked our app and service. We’re always looking for ways to improve the experience for you.

For any queries, feel free to contact us at hello@thimatic.com or via in-app live chat, we are always happy to help you!!

March 9, 2020

I Wish i can give more than 5 stars, just tried the app and i was very impressed with the customer support and the quality of app, shout out to Mark

SecureShell
Philippines
4 months using the app
November 24, 2021

It's very happy to use Rivyo, We are a new merchant in shopify, we feel the very good customer service in Rivyo, we have many problems, the staff is very patient and teaches me step by step, it's really useful and help me solve a lot of problems. Thank you all, thank you for have online chat channel for timely response.

PRETTYGARDEN
United States
4 months using the app
July 10, 2019

Its a cool one... Very good support system, Reached out to their support system and I was given and quick fix, Lovely App!

Walleffects
Canada
4 months using the app
February 18, 2020

simple and perfect app .super speedy setup service . They've implemented everything I want.
thank you !!

Keautystore
South Korea
4 months using the app
September 5, 2019

Thank you for your very fast replies to my questions and the help with the setting of the app. Great! It works well.

milawigs
China
4 months using the app
March 28, 2019

I encountered a problem during the installation, and Thimatic quickly solved the problem for me. The interface is very good, it is very suitable for me.

Make Face Socks
China
4 months using the app
August 20, 2020

Customer support very effective, totally recommended!
The app works fine and is very good looking! Love it!

VibeNeck™
Italy
4 months using the app
December 13, 2023

Customer service is great

happyrunsports
United States
4 months using the app
WebContrive replied December 27, 2023

Thank you for the great review! We’re so happy you loved your experience with the app!!!

Do get in touch with us for any queries through in-app chat or email us at support@webcontrive.com, we are always happy to help you.