Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,191)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its excellent customer service, particularly highlighting staff member Jigs for quick and effective support. It is easy to use and integrates smoothly with Shopify, featuring a Q&A section and the ability to import reviews from platforms like Amazon. While some merchants wish for more customization options, they appreciate the app's reliability, fast loading speeds, and efficient review importing. Both free and paid plans are noted for offering good value, and the responsive development team is commended for regularly adding new features and fixes.

October 25, 2023

Thank you so much for your very quick help in helping customizing my widget !

The Shell Dealer
France
4 months using the app
WebContrive replied November 2, 2023

Thank you for taking the time to share your great and valuable feedback with us!

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat. We are always happy to help you.

April 13, 2022

客服服务超级好,24小时在线,有一些操作上的问题都会及时帮我们处理。对比了好多家review插件,rivyo功能非常齐全,价格也便宜,物美价廉,性价比很高。尤其感觉客服jps的耐心,解决了很多功能!5星好评!

unibling
Hong Kong SAR
4 months using the app
WebContrive replied April 15, 2022

Thank you so much for the review, It’s our pleasure to provide the best possible service to our customers. :)

For any queries, feel free to contact us at hello@thimatic.com or via in-app chat, we are always happy to help you.

Edited May 25, 2023

It is very easy to use, and setup, free plan is also a lot of features.
Email support is also very accommodating, but its better if there is a live chat for faster response.

Daddy Donuts
Australia
4 months using the app
WebContrive replied January 31, 2023

Hey, Thank you for your review it will help us a lot. We are providing live chat support from 9 AM to 6 PM (IST) and out of working hours you can create a support ticket and we will make sure that your ticket will be answered within 12 hours. Please let us know if you face difficulty we will be happy to help you anytime. Thank you

June 28, 2022

good review app, easy to import reviews from Amazon, and help me feed my reviews to good shopping, pretty satisfied at the moment

Vitesse Home
China
4 months using the app
WebContrive replied July 1, 2022

Thank you so much for sharing a great and worthy experience with our service and app, it means the world to us!!

For any queries, feel free to contact us at hello@thimatic.com or in-app chat. We are always happy to help you.

October 23, 2018

Awesome app!!! Does exactly what its supposed to and shows up right under the pictures of your items. Was having trouble with doing the set up myself, but with their assistance it was done and working within a few hours!

Cece & Elly
Canada
4 months using the app
March 5, 2020

A very good apps and I got some error during the set up but Mark from your support team was very helpful and manage to solve it quick! 5 stars no doubt!!

LuxSoie
Malaysia
4 months using the app
December 12, 2018

Thank you so much! Great app! I would recommend this to my friends.
this is really big help for us to show people that our products are great!

Storetodoor
Philippines
4 months using the app
March 15, 2020

Works very well! If you're looking for a functional FREE version, Rivyo is the perfect match!

I've made a lot of research before making a decision and I almost abandoned to get a plan of around $2 per month until I found Rivyo. Honestly, I'm happy with their software, I did not experience their customer service yet because I don't need it (for the moment)!

I am very satisfied with their user friendly platform and grateful that they'll allow the customers to post one photo per review (in other free plans, you don't even have this option except if you pay for it). So yeah, I'm grateful that they would allow this and I intend to stay with them because of that.

Casual Hustler
Canada
4 months using the app
September 27, 2021

App is user-friendly. Only thing is Im not good with coding to add the reviews to my store. Contacted the customer service and they were super helpful and helped with the code and now the reviews are all set up nicely. Recommended!

Skin Grandeur
Malaysia
4 months using the app
Edited April 23, 2020

Customer support is great! I was experiencing some troubles installing this, but they helped me right away

CoreCleaner
Netherlands
4 months using the app