Reviews (2,206)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to effectively display customer reviews and enhance consumer trust. The Q&A feature, ease of use, and customization options are highly valued. It supports importing reviews from platforms like Amazon and integrates seamlessly with Shopify themes. Additional features like live chat and Google Shopping integration enhance its functionality. Customer support is praised for being responsive and polite.

May 3, 2022

Really love this app so far and the support team was super helpful! I would highly recommend it for any store.

MYTAGALONGS
Canada
5 days using the app
WebContrive replied May 6, 2022

Thanks for placing your trust in us and your willingness to share your experience. Your feedback means a lot to us and helps us to improve the features of the app.

For any queries feel free to contact us at hello@thimatic.com and in-app live chat.

Edited August 5, 2020

Very happy with this app - integrates beautifully, allows us to import reviews from happy customers and always looks amazing. Support team is very speedy through the app chat.

Edifier South Africa
South Africa
5 months using the app
Edited June 16, 2021

This app is very convenient to use, and the staff is very professional and helpful to solve my problems

KINGSION
China
5 months using the app
Edited February 20, 2020

The app has a lot of capabilities, but the most prevalent factor was the customer service. I had problems installing the app since I was using Debutify. The HTML organization was jumbled compared to regular themes. Customer service helped me get the app installed to my custom store theme immediately and I was able to get my app up and running.

Apolluxe
United States
5 months using the app
Edited May 26, 2020

So far so good - their customer service is helpful with fixing it with my theme so it works now! Reviews look pretty good

LifeEzr
United States
5 months using the app
September 23, 2019

Very happy with this app! I have chosen this app for the many features that is has, everything looks so clean, user friendly, well-arranged and makes my store look so professional. The customer support had so much patience with me as i lack coding skills! Highly recommend!

bioverde-farma
Romania
5 months using the app
May 7, 2020

Great app. I needed to get some assistance and was immediately helped above and beyond. Highly suggest downloading for your site!

Ralphie and Alice
United States
5 months using the app
Edited March 11, 2019

This app is really user friendly and really easy to customise. The customer service is amazing and were able to answer all my questions and help me adjust how I wanted the reviews to look like.

Momo the Corgi
Australia
5 months using the app
October 15, 2019

Excellent support and great app!! Best review app on Shopify. Highly Recommended for everyone!! Thanks Mark!!

Tikabella
United States
5 months using the app
March 28, 2019

Very good app to show your review, Easy to set up. And they have great customer service too. Thank you very much.

TENOFO
China
5 months using the app