Reviews (2,206)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to effectively display customer reviews and enhance consumer trust. The Q&A feature, ease of use, and customization options are highly valued. It supports importing reviews from platforms like Amazon and integrates seamlessly with Shopify themes. Additional features like live chat and Google Shopping integration enhance its functionality. Customer support is praised for being responsive and polite.
Refine
-
By rating
I've first installed the app on my website, but didn't find it. After a while, I realized it was successfully installed but in the wrong place. It had appeared at the bottom of the site, so I moved the code to the right place it needed to be. I'm so happy it's free! And it actually works. I also had a pblm when importing csv files from excel, so I switched to Google sheets and that worked. And last, the only complaints I would have and like the app to fix, is that you can only import review photo with an URL link, not an actual .png image, and that the customer can't upload more than 1 photo review in his review. Would really appreciate it if it was fixed.
Great support team. Really went above and beyond to help set me up. App works great allows a lot of customization.
Great app. Solved my problem. I highly recommend it, I have used it on several websites. Please don't hesitate and trust me
Amazing service, great app, easy to use and install.
I am happy with the app and service they provided me for onboarding.
Looking forward to using it :)
We’re thrilled that you are satisfied with our app and service, Thank you for your amazing valuable feedback. :)
For more queries, feel free to contact us at hello@thimatic.com or via our in-app chat, we are always happy to help you.
good customer support, app easy to use. took 10 min to complete the set up. best app i've used by far.
It's needless to say that this is a game-changing app, so I would rather talk about the other benefits - It's very well priced (affordable), has a ton of features, templates and options. And most importantly, the support team of Rivyo is the best support I have ever come across on shopify. They are polite, quick, responsive and will go out of their way to make your life easier. If you have trouble installing the app for any reason, they'll do it for you with the speed of light.
Great Support Team! I love it! They provide fast and easy assistance. They were able to help me with my issue! Stay awesome guys!
Good product , clean interface and design. It is easy to setup and fast customer support. Thank you.
The app is amazing and functional... what is more important than that is the support team, they have gone an extra mile and compensated for my lack of technical knowledge and made everything they way i want... dealing with them is just a breeze... highlight recommended
App disappeared all of a sudden. This is the error message "thimatic-apps.com unexpectedly closed the connection" It's been more than 14 hours now. No way to contact them