Reviews (2,206)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to effectively display customer reviews and enhance consumer trust. The Q&A feature, ease of use, and customization options are highly valued. It supports importing reviews from platforms like Amazon and integrates seamlessly with Shopify themes. Additional features like live chat and Google Shopping integration enhance its functionality. Customer support is praised for being responsive and polite.

May 19, 2021

This app is one of the best review apps we were working with. I want to appreciate the perfect customer support, and especially the work of Jigs. Customization requests are done on-demand. Thank you!

Geniani
United States
3 months using the app
November 27, 2018

GREAT customers support! I needed to change the design that fit my Theme and they fix it very quickly! Thanks

Mayula Eco Life
Israel
3 months using the app
April 30, 2020

my app is not working .. it only worked for 2 days not its showing circles and i can't access any reviews.

Find Essential
United Kingdom
3 months using the app
WebContrive replied May 1, 2020

I think you haven't set the app code to your theme.
I have sent you a Collaborator Account request which you need to accept so that I can access your store and set up the entire app perfectly.
You will find the Collaborator Account request in Store Admin > Settings > Plans and Permissions.

Thank you.

August 9, 2019

The application is really good we can put pictures and comments for FREE. Also, I had a problem running the app and the support team helped me quickly. I recommend this app.

Mille-et-Une-Pierres
France
3 months using the app
January 4, 2019

Very good app !
I had some questions to configure the app as I wanted, and as the other reviews said it, the customer service is great ! They answered quickly, and helped me very efficiently.
Great team !

venusbeauty-paris
France
3 months using the app
April 29, 2021

I wanted this app for sending automated review emails. It does exactly that. Although the system is basic looking it can be quite confusing, luckily the customer service is very very responsive and helpful!

Trolleys and baskets
United Kingdom
3 months using the app
December 18, 2019

good app and service. Thank you so much. everyone should try and see. the price is good too....................

ZozyHome™
Vietnam
3 months using the app
March 28, 2023

Great review app and excellent customer service to help set up review appearance across all sections on the store. I recommend you try using Rivyo Product reviews!

ekaxglobal
Hong Kong SAR
3 months using the app
WebContrive replied March 30, 2023

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app.

For further queries, feel free to contact us via our app-in chat or email us at support@webcontrive.com, we are always happy to help you.

October 3, 2019

Very easy to use and the support for this product is outstanding. If you are new with Shopify and have opened an online retail store this is a must-have app.

ShipitPlz
United States
3 months using the app
December 24, 2018

Looks wonderful on our storefront and quick customer service. Very happy with this app and highly recommend to try.

Tribe of Nirvana
India
3 months using the app