Reviews (2,203)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, ease of integration, and compatibility with various themes. It's valued for its comprehensive free plan and features like Q&A sections, Google Shopping integration, and prominent review displays that enhance customer trust. The app supports review imports from platforms like Amazon and offers customization to align with store branding, with a development team responsive to implementing new features based on feedback.

March 29, 2019

This is the best product review app i've used on Shopify. What i love about this app the most is that every single detail is customizable, the layout, customer name, customer image, date, number of reviews per page, the text font, size, and color, and the background color. You can basically customize everything to where it is perfect according to how you want it to look. The customer service that this app provides is 5 stars as well. If you have any question or request there's a team of support that will get your request done as soon as possible and i love that. 5 stars overall. PERFECT!!!!

GearSets
United States
About 2 months using the app
July 19, 2023

Am happy with this app also I love the app review layout. And also customer support is excellent. Thanks!

Gear Nova Electronics
Kenya
About 2 months using the app
WebContrive replied July 31, 2023

Thank you for your kind words. We’re grateful for your amazing feedback.

Do get in touch with us for any queries through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

February 18, 2020

Great and fast service. I had some issue with my app layout and they fix it within a few minutes. Good and reliable app. Recommended.

DeCraveStore
Singapore
About 2 months using the app
May 3, 2021

It's for me the best app for the reviews, it's really complete. The support is really effective and fast.

FitWod
France
About 2 months using the app
October 17, 2018

Great app and FREE could not ask for more, love th support team they are very helpeful and reactive.

Shopiplaza
Morocco
About 2 months using the app
Edited December 14, 2020

Suburbia Style
i needed review for my site so i used this app for my reviews, I needed help with installation and the support was very quick and responsive,also needed a adjustment and it was done straight away.The app itself is good,Looks good on my site and looks good on mobile and for the price if just starting out you could not go wrong,very good will recommend.

Suburbia Style
Australia
About 2 months using the app
August 4, 2022

Among all of the Shopify apps that import reviews from Amazon, we are choosing and sticking with this app. Their support team is amazing! We had certain requirements as to how the reviews will be displayed on the website and they are able to accommodate. They were also very responsive to all of our inquiries, and helpful to our requests.

Fruidles
United States
About 2 months using the app
WebContrive replied August 12, 2022

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Do get in touch with us for any queries through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

February 12, 2019

this is a nice app does just what it is suppose and the customer free help is very generous. I would recommend this to any shop.

Providence Silver Company
United States
About 2 months using the app
Edited February 3, 2020

App itself does not have major issue. Cannot export then import reviews to other sites, does not support product handler in other languages I guess.

Inconsistent customer support quality and speed, sometimes they do things really quick, sometimes they just spend a lot of time in fixing some really minor issues.

Buyer beware if you need things to be urgently complete on production site. For development environment it should be alright I guess as you got time to spend with them.

-

Update:

The CS shown the best effort to remedy even though you still need extra time to talk to them. They are really hardworking. Changed review rating from 3 stars to 5 stars.

Vivien Yeo's Beauty Store
Hong Kong SAR
About 2 months using the app
September 13, 2022

have been using Rivyo app for a while now. It has all the features you should be looking for. Their prices are very reasonable and I love using this app. If you want to add reviews to your shopify store, you must try this app.

Mind-to-Mouth Quotes
United States
About 2 months using the app
WebContrive replied September 23, 2022

Thank you so much for taking the time to leave an excellent feedback.

For any queries, feel free to contact us at support@webcontrive.com or in-app live chat, we are always happy to help you.