Reviews (2,206)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to effectively display customer reviews and enhance consumer trust. The Q&A feature, ease of use, and customization options are highly valued. It supports importing reviews from platforms like Amazon and integrates seamlessly with Shopify themes. Additional features like live chat and Google Shopping integration enhance its functionality. Customer support is praised for being responsive and polite.
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The app has exactly what i wanted! The customer support was mindblowing. Jigs P. helped me setup the codes flawlessly. Thanks team!
I thought I had installed the app (automatically) but not sure why/how but it wasn't completely done. I emailed customer support and despite it being a weekend, I got very prompt response and the issue was quickly resolved. The app is easy enough to use and I like how the templates can be easily customized. I look forward to receiving and showcasing many reviews on my store.
We are glad to see that you had a great experience with our service and app!!! Thank you very much for the great feedback. :)
For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.
Customer service is PHENOMENAL. They reply so fast and they're always helpful, even though I'm still on the free plan. They made adjustments to their display custom for me!
We are grateful to hear such kind words and to see that you are enjoying your experience with our app, Thank you very much for sharing great feedback with us!!!
For any queries, feel free to contact us at support@webcontrive.com, we are always happy to help you.
The customer service is beyond awesome! We need more app company like this please. And this app do have so many features we can use.
server host is really sucks
always has no responsibility
i can't use it very smoothly
really disappointed.
We have upgraded the database query so you will not face this issue in the future. Can you please test it?
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin.
I hope you can update the feedback.
Looking forward to hearing from you.
I contacted the support for some little problem and they response really quickly explain me everything and solving it.
The application is user friendly and easy to set, recommended!
[Jigs P ]Really good customer service, help me solve the problem quickly.
And always online. Great app and customer service
Thank you so much for the review, It’s our pleasure to provide the best possible service to our customers. :)
For any queries, feel free to contact us at hello@thimatic.com or via in-app chat, we are always happy to help you.
Support is so great, Jigs P helped me with a very time-consuming task
He fixed it in minutes
I really appreciate the help, thanks team
Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)
For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.
I initially had a small issue with this app with the "Ask a Question" and "Write a review" button, so I emailed the developer and they fixed it very quickly. The app is very clean for being free and I highly recommend it. :)
機能が多く、レビューに関わる機能はほぼ揃っている。
同じようなアプリの中ではコスパが良い。
また、チャットでの問い合わせですぐに問題を解決してくれたが、メールでの問い合わせは二回目以降の返事がこない。 レビュー依頼メールは1注文1メールではなく、1商品1メールです。お客さんにとって良いエクスペリアンスではないので、改善して欲しい。