Reviews (2,206)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to effectively display customer reviews and enhance consumer trust. The Q&A feature, ease of use, and customization options are highly valued. It supports importing reviews from platforms like Amazon and integrates seamlessly with Shopify themes. Additional features like live chat and Google Shopping integration enhance its functionality. Customer support is praised for being responsive and polite.

February 23, 2021

Great help with my different store again. Solved my problem within one hours. Thanks for the great service!

iNovio™
Netherlands
29 days using the app
August 25, 2021

Very easy to use, customer service will help me in time,Help me set up a store review, thank you very much

Sheinss
New Zealand
29 days using the app
July 28, 2020

Great service and prompt response. Reviews I uploaded just don't appear on my product page, but the support staff help me solve this quickly. Thanks very much.

Ofitsports
China
29 days using the app
November 30, 2023

A very caring service team,
Make my website more beautiful!

My Store
Singapore
29 days using the app
WebContrive replied December 27, 2023

Thank you for the great review! We’re so happy you loved your experience with the app!!!

Do get in touch with us for any queries through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

June 30, 2020

Prompt and Excellent Customer Service. Thimatic is kind & helpful, if I could give 500 stars I would. I'm so thrilled to launch more products with Rivyo. Many Thanks!!!

THEPOPSKIN
United States
29 days using the app
Edited May 4, 2022

I used this App and twas helpful but I had to remove caus i closed the acct. shopatakuweb. I got refunded by the rep.tnx!

bestcargurus
United States
Over 2 years using the app
February 7, 2022

サポートが早く、とても助かりました。 星4にした理由は、レビュー依頼メールの種類をいくつか作れたらよかったのと、
顧客をカテゴリーに分けて、メール送りたくないリストの作成や、レビューをしていない先に追加のメールを送る自動設定などが出来たら良いですね。

Kigu Coffee
Japan
Over 2 years using the app
July 8, 2020

good work develloper team

airconditionner-canada
Canada
28 days using the app
July 28, 2020

The support team was very quick to solve issues and always on time responding to my messages. Thanks!

SilentSnorePro
Portugal
28 days using the app
April 8, 2022

Great! works as promised. Would recommend it to others. Support is good too. Got the help i needed quickly.

CableSmile Finland
Denmark
28 days using the app
WebContrive replied April 8, 2022

We’re thrilled that you are satisfied with our app and service, Thank you for your amazing valuable feedback. :)

For more queries, feel free to contact us at hello@thimatic.com or via our in-app chat, we are always happy to help you.