Reviews (2,206)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to effectively display customer reviews and enhance consumer trust. The Q&A feature, ease of use, and customization options are highly valued. It supports importing reviews from platforms like Amazon and integrates seamlessly with Shopify themes. Additional features like live chat and Google Shopping integration enhance its functionality. Customer support is praised for being responsive and polite.

May 9, 2020

kind customer support, helped me solve my issue easily. fast response time, which is nice and convenient

Melarys
Germany
27 days using the app
September 30, 2020

The best review app out there. i am so happy i found it. The support team is amazing, they helped me with all the questions I had and also helped me with the customization. LOVE IT. It's easy to integrate, easy to use and it has so many cool features that you can use.

At Boujee's
United Kingdom
27 days using the app
September 13, 2019

very responsive customer support they will guide you for everything.....................................

PanslyOrganic
Estonia
27 days using the app
Edited September 29, 2023

Pathetic app. The app affected my store speed significantly. Due to this app, my store's mobile interface started to malfunction, and important icons "menu" and " search" stopped working! I faced so many issues with customer support and lost sales. I have asked the developers to remove all codes, which I hope they have done. I have also asked them to refund my subscriptions, as this app brought more disruptions rather than assistance. Shopify must block this Rivyo app immediately.

A10 SHOP
India
About 2 years using the app
August 25, 2023

I have tried five different review apps, but I ended up sticking with this one. The other apps had their own shortcomings, and I simply wanted a review service without having to pay extra for unnecessary features. This app has all the necessary functionalities for reviewing, it is user-friendly, and allows customization of font size, layout, and more. Additionally, it offers the convenient option to include image reviews. The price is reasonable, and the customer service team is prompt in resolving any issues.

Mobie
New Zealand
27 days using the app
WebContrive replied August 31, 2023

Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store.

For any further queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.

October 2, 2019

Great Support team :)

Stuffed With Fun
Singapore
27 days using the app
April 14, 2021

Just start to use it. Want to share amazing level of support. All problems which cause by previously installed on website applications were solved in a minutes. Thank you guys hope your app is also great.

DutyBox
Australia
27 days using the app
April 6, 2023

I am deeply touched by the excellent service. As it was the first time for me to use the app, I have no idea how to successfully import the review. They did every effort to help me! Highly recommended!

shalalaoutdoor
China
26 days using the app
WebContrive replied April 10, 2023

Thank you for your amazing review! It means a lot to us. :) :) :)

If you have faced any queries then do not hesitate to contact us at support@webcontrive.com or in-app live chat, we are always happy to help you.

October 20, 2021

I use this app to have reviews on each of my stores, easy to use, not expensive and great customization and support.

CharmLamp
Italy
26 days using the app
Edited October 29, 2019

The customer service of this app is incredible! I give them not just 5 starts but a million stars! This is the second time I have been having issues that I couldn't resolve and although it happened that they were on holiday, New Year to them, they still are working and helping their customers. I wish more apps would have this type of customer service, where you can just chat with them and they resolve everything. Amazing app, amazing customer service! This app is a keeper, it does exactly what it is supposed to do and more. Get it, and you will not be disappointed, it is well worth the money!

MixerJet
United States
26 days using the app