Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,202)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, ease of integration, and compatibility with various themes. It's valued for its comprehensive free plan and features like Q&A sections, Google Shopping integration, and prominent review displays that enhance customer trust. The app supports review imports from platforms like Amazon and offers customization to align with store branding, with a development team responsive to implementing new features based on feedback.

March 31, 2020

Excellent responsiveness from team and great app. Don't hesitate to install it. The team delivers good functionality as well as UI/UX support.

The Country House
India
5 days using the app
April 9, 2022

App disappeared all of a sudden. This is the error message "thimatic-apps.com unexpectedly closed the connection" It's been more than 14 hours now. No way to contact them

Magnite
United Arab Emirates
5 months using the app
Edited July 14, 2021

Best app so far and at the best price. Previously I was using Stamped.io but the migration was so easy. Importing reviews from Amz and other platforms is super easy. I'm currently integrating google shopping reviews feed and support team is awesome helping me doing it. Thanks Jigs

Commercio Virtuoso
Italy
5 days using the app
May 3, 2022

Really love this app so far and the support team was super helpful! I would highly recommend it for any store.

MYTAGALONGS
Canada
5 days using the app
WebContrive replied May 6, 2022

Thanks for placing your trust in us and your willingness to share your experience. Your feedback means a lot to us and helps us to improve the features of the app.

For any queries feel free to contact us at hello@thimatic.com and in-app live chat.

June 26, 2020

always supportive with any issues. they have a very quick turnaround, easy communication, and kind staff. please just fix the weird border glitch so i dont have to contact support each time :) everything else is wonderful!

Backseat Bed
United States
5 days using the app
July 31, 2020

reply in under 1 min. they helped me with everything. great job, guys! keep it like that!! you can add some codes for liquids in your app and it will be perfect

Skinloro
United Kingdom
5 days using the app
April 2, 2019

Amazing staff to help you out when you are stuck!
La App es muy intuitiva y fácil de usar y el equipo te ayuda en cualquier problema que tengas! le doy 5 Estrellas

PRIMAL ONE
Peru
5 days using the app
Edited May 18, 2020

Update
Thank you for addressing this issue. It is important that app developers be mindful that the most important attribute they can provide is good timely support when there is an issue. Thanks again

We use the paid version of this app on a few stores but have noticed a decrease in support. In truth the only reason to use a paid version of an app isn't for functionality but because of the support. For the last week we had tried to get support adding the app correctly to the product pages and adding reviews via cvs file but couldn't get the format correct. After 5 days of no help on the install issue we figured it out our selves but we couldn't get the cvs file format correct so we requested support formatting the file and emailed them a copy of our original file. We got 3 emails from support telling us to format the file before uploading it and we sent multiple emails saying that we tried that and can't get it which is why we need support.

NuSilkySkin
United States
5 months using the app
WebContrive replied May 18, 2020

We are sorry for the inconvenience.
We have imported the reviews in your store. Please check your support ticket mail.
In the future, if you face any problem please do not hesitate to email us we will help you anytime.

Thank you.

November 14, 2018

I recently started using this app. I had an issue with the stars not showing up under the product title and on the collections page. I emailed the developers and it was resolved in less than 24 hours. Thanks!

Six + Row
United States
5 days using the app
September 2, 2020

Recommend this app to anyone who wants to showcase their reviews and have it set up however in a way thats suitable for your specific needs. Customer support is fantastic and got back to us under 10 minutes. Live chat helps you out while youre waiting, with every detail you wish to customise. They helped us customise everything according to our wishes and it went so smooth. Cant recommend them enough. 10/10 if possible

Rififi Art Shop
Sweden
5 days using the app