Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,219)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to effectively display customer reviews, enhancing consumer trust and store image. It features a user-friendly interface, customizable options, and supports importing reviews from platforms like Amazon. The app is compatible with various themes, offers CSS customizations, and integrates seamlessly with Shopify. Merchants also commend the responsive and helpful customer support team, which assists with custom installations and adjustments.

Edited March 6, 2019

before update :very useful I use it on my shopify website it really help me a lot. the best thing is free. thank you !

after update: don't use it .

TURWHO
Singapore
5 months using the app
August 26, 2019

We can do nothing with FREE plan, an advice found an other app !!!! I'm really disappointed !!!!!!

BB DAM
France
3 months using the app
WebContrive replied August 27, 2019

Hi there, We are really sorry for the problem you faced. But with our app's free plan you are getting almost all the things which you need for any store product review. In ...

April 30, 2020

my app is not working .. it only worked for 2 days not its showing circles and i can't access any reviews.

Find Essential
United Kingdom
3 months using the app
WebContrive replied May 1, 2020

I think you haven't set the app code to your theme.
I have sent you a Collaborator Account request which you need to accept so that I can access your store and set up the ...

November 28, 2019

So i do not know why but the images won't appear. So I have reached to customer support, they didn't do anything I have wasted days and money for nothing and they even did not send me informations about my problem

BEAUTÉ.
France
About 1 month using the app
WebContrive replied November 29, 2019

We have checked your store and find that you haven't uploaded any images. We have sent you an mail from "support@thimatic.com". Please check that and reply to it so we can ...

Edited May 8, 2019

What a disaster! After having this app installed for a few weeks I received an email asking me to review one of my products which is fine because I had previously completed a test order. What caught my attention was all this coding that took up lines and lines in the email so of course I brought this to the developers attention and it was (apparently) fixed. The other day I received an email from ...

Glyco Skincare
Australia
About 1 month using the app
WebContrive replied May 13, 2019

We are really sorry for the issue you faced. Can you please give us one chance to prove our self? As we already solved this issue and we tested it and it is working ...

October 21, 2019

The customer support solved my problems and asked me to write a good reviews. However, once I wrote the comment, the problem came out again... BUT THERE IS NO ONE TO REPLY ME ANYMORE....

Pureborn US
China
About 1 month using the app
WebContrive replied January 25, 2020

We have fixed this issue that you had faced. Can you please test it?
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you ...

Edited April 4, 2020

if i need to contact support for inserting reviwes for each product and for that i lose a lot of time and i still pay $ 6 for that i will teach them to insert myself. The purpose of the application is automation isn't it? support is kind but i have the impression that they have a lot of work and that it took me an hour for three products and eventually I had to manually delete the 1,2,3 ratings ...

French Way
France
12 days using the app
WebContrive replied April 1, 2020

We are sorry for the problem you faced.
I think you have selected the "All Reviews" option in AliExpress import that's why all reviews imported. Can you please share an ...

August 27, 2020

it doesn't work and the app name rivyo just faking the authentic "Ryviu"
Rubbish!
it doesn't work and the app name rivyo just faking the authentic "Ryviu"
Rubbish!

Intimate Material
United States
7 days using the app
WebContrive replied August 27, 2020

Hey, we are really sorry for the problem you faced but as we see there is not live chat or ticket initiated by you.

Please let us know what issue you are facing we will try ...

March 4, 2019

Can't edit reviews, can't upload photos. After contacting the support, the edit review button got removed. Don't waste your time on this app.

Teddith
United States
4 days using the app
Edited February 15, 2021

This doesn't work. I could upload only two review and those two reviews look so fake with bad english translation. I couldnt see the reviews uploaded on my website so asked help to Rivyo assistant. they asked for permission to access my store features. I allowed it. They made the review showed up but nothing works. It can not upload new reviews.They deleted my duplicate code. I didnt authorize ...

TeenyStuff
Canada
2 days using the app