Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,202)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, ease of integration, and compatibility with various themes. It's valued for its comprehensive free plan and features like Q&A sections, Google Shopping integration, and prominent review displays that enhance customer trust. The app supports review imports from platforms like Amazon and offers customization to align with store branding, with a development team responsive to implementing new features based on feedback.

April 13, 2022

really good customer service, help me solve the problem quickly.
And always online. Great app and customer service

novostella.uk
China
Almost 4 years using the app
WebContrive replied April 15, 2022

Thank you so much for your great review! We will share this with the team to let them know to keep up the amazing work.

For more queries, feel free to contact us at hello@thimatic.com or via our in-app chat, we are always happy to help you.

Edited July 23, 2021

Amazing customer service they helped me easily install the app to my website and answered all of my questions. Yes, this app is missing some review functions like placing a generic review but losing 1 to 2 features is a sweet deal compared to other review apps... 5 stars hands down.

Tiny Teacup Cafe
United States
Almost 4 years using the app
February 8, 2022

Love all the features of the Business plan and reviews look great on the product page. Support helped me to get it properly configured and was extremely pleasant and efficient. Thank you!

Smoker Guru
United States
Almost 4 years using the app
Edited March 1, 2023

Excellent support and excellent app, theey help really quick and solve my problems

Iron Bull Bumpers
United States
Almost 4 years using the app
Edited April 23, 2020

The instructions for set up were not clear, but the customer support is AWESOME. They were so fast!

andaluzskincare
Spain
Almost 4 years using the app
March 1, 2021

Great app for getting instant reviews, great customer service, quick to solve issues, would recommend

Paula Andrés
Australia
Almost 4 years using the app
Edited September 1, 2023

Very useful and customizable app, easy to set up and a lot of new features. Swift support assistance from Jigs to implement some additional customization. Love the app and its works as mentioned.

Ilisio
Romania
Almost 4 years using the app
April 1, 2021

Highly recommend to other shopify app users.. The customer service is very helpful and fast response. And the support team has solved all of our issues. I sure will upgrade for the premium plan soon. Thank you Rivyo team. :)

Vitahub Store
Australia
Almost 4 years using the app
Edited November 26, 2020

excellent app with excellent service! quick response to edit the code for my template! highly recommended to all shopify user!

CC Outlet HK
Hong Kong SAR
Almost 4 years using the app
Edited March 29, 2024

After three years of using Rivyo, I am happy to put my review that the app is functioning perfectly. I received fast and friendly assistance, earning the app a 5/5 rating.

AloeLeb-
Lebanon
Over 3 years using the app