Reviews (2,203)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, ease of integration, and compatibility with various themes. It's valued for its comprehensive free plan and features like Q&A sections, Google Shopping integration, and prominent review displays that enhance customer trust. The app supports review imports from platforms like Amazon and offers customization to align with store branding, with a development team responsive to implementing new features based on feedback.

Edited May 12, 2020

I tried several different review app and this is the one, with all the features I need at low cost! The team are very helpful also. I give 5 stars because I can't give 6.

LolliPolish
Hong Kong SAR
1 day using the app
May 20, 2021

This app is great with a lot if different added functions. But what I really love is the customer service. Very helpful and really accommodating. So happy I found Rivyo!

Stoutandcake
United States
1 day using the app
July 15, 2019

Fantastic team, replies instantly. The app like they saw works flawlessly on a free theme and is installed in seconds. I look forward to use more of of Rivyo services!!

Torque Block
India
1 day using the app
Edited July 10, 2020

Fast support. Could use a faster way to edit multiple reviews at once though. But otherwise perfect.
UPDATE: I had a question about importing reviews and support said they would do it for me. They did it and messed up the entire formatting, different reviews were imported, the changes i spent hours making all undone and all I got was " we are very sorry ". They Took a long time to fix the formatting but i still have to go through all of them to make my changes once again. Not happy about wasting another day on it.

Katlish
Canada
About 1 month using the app
Edited February 11, 2019

Very good app for those who are looking for free shopify apps. Installation is though semi-automatic, requires manual incorporation of codes.

styluge
India
1 day using the app
August 9, 2023

I just wanted to express my sincere gratitude for the exceptional customer service experience I had with your team. Your prompt and assistance on the review display issue helped me resolve my issue quickly and efficiently.

I will definitely recommend your tool to anyone who is in need of a reliable and efficient REVIEW solution. Thank you once again for your outstanding service.

East Oak
United States
1 day using the app
WebContrive replied August 14, 2023

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

March 21, 2024

Semplice da installare e configurare, assistenza subito pronta a dare consigli.

Esgraphic
Italy
About 1 hour using the app
WebContrive replied March 28, 2024

Thank you so much for sharing great experience with us, Your feedback are valuable to us!

Don't hesitate to reach out through support@webcontrive.com or our in-app live chat, if you have any queries. Thank you for being our valued user! 😊

July 7, 2023

Very professional and fast service. I try to import some reviews and it cause falut, but with the technical team support, this problem has sloved quickly.

artkeyart
United States
1 day using the app
WebContrive replied July 12, 2023

Thank you very much for sharing the great feedback with us, It means a lot to us!!

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat, we are always happy to help you.

December 12, 2023

good job,great help!

Safetyin
China
1 day using the app
WebContrive replied December 27, 2023

Thank you for taking the time to share your great and valuable feedback with us!

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat. We are always happy to help you.

June 4, 2019

Rivyo team is prompt to solve my problem! Thank you very much for the kind assistance! Love to use it

Diva Animal
United States
About 1 month using the app
WebContrive replied January 25, 2020

Thank you so much for your lovely feedback.
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin.
I hope you can update the feedback.