Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,198)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to seamlessly integrate with Shopify, allowing easy customization and smooth importation of reviews from platforms like Amazon. The Q&A feature is particularly valued for enhancing customer interaction. It's compatible with various Shopify themes and offers fast loading speeds. Customer support is frequently praised for quick issue resolution and assistance with customizations and technical adjustments.

June 15, 2019

App was working since I've imported almost 100 reviews from my other store manually and after that the reviews disappeared. I've contacted to support team they responded my email after 1 day and told me they have forwarded my email to their team and now it's been 2 days. I cannot wait 3 days for an app has big problem like this. If I cannot use the why should I pay for it?

They shouldn't leave the app after they develop it. Really bad support team.

Dreamer Store
United Kingdom
3 days using the app
October 16, 2023

So far, so great! Early days but looking great so far. Will update review accordingly.

SwissPeakCBD
United Kingdom
About 2 hours using the app
WebContrive replied October 24, 2023

We are glad to hear that you are enjoying your experience with our app and service!!!

For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

September 21, 2020

O app não funcionou em minha loja! estou usando o tema Supply, fiz toda configuração e tradução correspondente, mas não funciona!

Divina Lu
Brazil
3 days using the app
WebContrive replied September 22, 2020

We are sorry for the inconvenience that you have faced.
I have seen your site and didn't find our app code. Please contact us on "support@thimatic.com" so I can help you to set the app code.
If you need any further help or guidance, please do not hesitate to contact us.

Thank you.

September 23, 2021

We have 5 e-shops and in every shop, we are using this app. Very friendly and helpful staff. We are happy with this app. Thank you!

terveenihonkeskus
Lithuania
About 2 hours using the app
Edited May 6, 2020

The setup it is little unclear and will intimidate you... but this guys will get back to you in no time and set it up... Almost forgot... the app looks great. A must app.

Gattopardo Usa
United States
About 2 hours using the app
Edited February 15, 2021

This doesn't work. I could upload only two review and those two reviews look so fake with bad english translation. I couldnt see the reviews uploaded on my website so asked help to Rivyo assistant. they asked for permission to access my store features. I allowed it. They made the review showed up but nothing works. It can not upload new reviews.They deleted my duplicate code. I didnt authorize that ever. What is wrong with them

TeenyStuff
Canada
2 days using the app
June 13, 2019

Not sure why all the reviews are soo good. I installed and sent an email to support 8 hours ago. All my reviews have disappeared and and customer support is MIA. Very disappointed with this app and the support...

Ecompack
Canada
2 days using the app
WebContrive replied June 14, 2019

Hi,

Here's Jack From Thimatic Apps Customer Support team. I'm deeply apology for the inconvenience may have caused to your using experience.

As we check in your store, I can see that you installed our app successfully, and it is showing review perfectly.

Would you mind to give us a chance to help you by letting me know the issue happened to your store?

I'm looking forward to hearing from you.

Best Regard,
Jack

May 15, 2019

Very good service! I like them!and the app works very well!

Hengda Online Shop
China
About 2 hours using the app
Edited January 10, 2020

Answered my request in a minute and fixed the setup straight away. Service couldn't be any better! I was looking for a free (i'm starting up) review app with images. This will do the job just fine!

Nachtvacht
Netherlands
About 2 hours using the app
April 26, 2021

customer service is really good, help me a lot for my questions. And the review section looks great! Could customize according to my own demand.

HalberdTire
China
About 2 hours using the app