Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,198)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to seamlessly integrate with Shopify, allowing easy customization and smooth importation of reviews from platforms like Amazon. The Q&A feature is particularly valued for enhancing customer interaction. It's compatible with various Shopify themes and offers fast loading speeds. Customer support is frequently praised for quick issue resolution and assistance with customizations and technical adjustments.

March 26, 2019

the worst review app i've ever seen, the free version don't let you do the main functions, and for the paid one you need to pay straight away. and still, functions doesnt work properly. so disappointed.

vunvue
France
2 days using the app
May 2, 2019

the reviews did not show up on my mobile. After talking to customer service 2-3 times and them telling me it was fixed 2-3 times, it still was not. Yet every single time they asked me to give them a good review. Would be nice if it worked but it did not, looking to download one of the top 3 apps for reviews.

newalphafitness
Canada
1 day using the app
November 18, 2020

waist of time! costumer support not answer for many hours
no margin - not work with any theme
very difficult to edit existing reviews

Nelozi
Thailand
1 day using the app
December 14, 2020

What's the point of offering a free version when you can't even do anything in it. All the options are locked and ask you to buy the advanced plan.

dimdum
Australia
About 13 hours using the app
April 11, 2020

The App doesn't work. The Service Provider is a fraud. He introduced himself as Marc and asked for access to my store. He started asking personal questions like where do I stay and such things and later started giving me his personal info without asking. He revealed that his real name is Paresh Valu and he talks to clients under the false name Marc. I would not suggest anybody use this app and especially to give them access to the code. Completely unproffessional and uncomfortable dealing with him.

Trendy Things
India
About 2 hours using the app
November 3, 2020

Warning! They are misleading in their description. I bought Rivyo Product Review so I could use their " fully customizable email template " as they marketed it. Spend hours on it. Turns out you can't even insert a simple JPEG image to FULLY CUSTOMIZABLE email template. Very disingenuous.

Mond Lampen
Serbia
About 1 hour using the app
October 21, 2018

To the developers of this app
Try exporting the reviews then importing them.
Also
How can I adjust the width of the review app?

gummyjelly
South Korea
About 1 hour using the app
WebContrive replied March 1, 2019

Hi Really sorry about the problem you faced. Can you please create a support ticket, our support team will definitely help you solve the problem and make sure that app will work perfectly in your store. Thank you

April 20, 2021

I give 1 star because there's no 0 star available!! This is a complete waste of my time and money! You get charged right away with no refund policy and the free trial doesn't allow you to add reviews to test the app and how the layout looks like on your store!!! I want my money back please!

Bluestewart®
Morocco
About 1 hour using the app
January 26, 2019

this app is not free as mention. Oh, they make a trick, say it is free but write in documentation it is charged automatically by shopify. this means they stool our money from our credit card, and may be shopify knew this trick.they wrote exactly in documentation "Simply head over to your Shopify admin and in the Apps section find the app and remove it from there. After you've done that the app is uninstalled and you will no longer be billed for it. Just a heads up Shopify does partial billing so you may still see a charge for the app on your next bill for the amount used this month."

AFKARISTORE
Kuwait
About 1 hour using the app
WebContrive replied March 1, 2019

Hi Sorry for the problem you faced. That was typing mistake which you saw. We changed that asap we get your review. Our app is completely free for now and we are launching a paid plan in the future but all current things stay free forever so do not worry about it. Thank you

May 6, 2020

The App doesn't work. Bad experience !!!!!!!!!!!!!!!! I'm really disappointed !!!!!! !!!!!!!!!!!!!!!!

Iunicus
China
31 minutes using the app
WebContrive replied May 6, 2020

You haven't set the app code to your theme that's why you didn't get the review section on the product page.
If you reinstall the app then we will set the app code in your theme so you will not get that issue again.

Thank you.