Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,219)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to effectively display customer reviews, enhancing consumer trust and store image. It features a user-friendly interface, customizable options, and supports importing reviews from platforms like Amazon. The app is compatible with various themes, offers CSS customizations, and integrates seamlessly with Shopify. Merchants also commend the responsive and helpful customer support team, which assists with custom installations and adjustments.

Edited September 28, 2020

Does not work for me. Support is yet to respond to my query. Maybe i'll update my review if it works let's see Update: Support fixed all my issue promptly and it's working now.
4 stars (5 stars for support and 3 stars for app. It works well but it needs to be fixed so users can automatically install and not have to wait for support)

Bamboo-Lap-Desk
Canada
7 months using the app
WebContrive replied September 28, 2020

Thank you so much for updating the feedback. It means a lot to us. :) :) :)
If you need any further help or guidance, please do not hesitate to contact us.

Thank you.

Edited August 19, 2021

Customer service efficiency is very fast. I am very satisfied. Can solve my problem right away. thanks

YouQDOLL
China
7 months using the app
Edited May 16, 2019

I only committed to this app because the developer promised me that the reviews would be indexed by Google in 1 month. That was 4 months ago. Now they include it, but there is a catch. You have to pay for the Advanced Plan. Developer left that detail out. Only reason I put up with the all the problems with this app was because it was free.

Updated: The customer service has been good in dealing ...

Steel Table Legs by Symmetry Hardware
United States
6 months using the app
WebContrive replied January 25, 2020

Thank you so much for your lovely feedback.
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the ...

January 15, 2020

I had to look howe to use the app properly but eventually I got it. I had contact with support and they helped me very good! Thanks!

Onderrugexpert.nl
Netherlands
6 months using the app
WebContrive replied January 25, 2020

Thank you so much for your lovely feedback.
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the ...

March 22, 2022

Very helpful in adding and managing reviews for our shopify store. I would definitely recommend this app.

Two Rivers Coffee Direct- Coffee pods, Tea pods, Hot Cocoa pods, and more....
United States
5 months using the app
Edited May 18, 2020

Update
Thank you for addressing this issue. It is important that app developers be mindful that the most important attribute they can provide is good timely support when there is an issue. Thanks again

We use the paid version of this app on a few stores but have noticed a decrease in support. In truth the only reason to use a paid version of an app isn't for functionality but because of the ...

NuSilkySkin
United States
5 months using the app
WebContrive replied May 18, 2020

We are sorry for the inconvenience.
We have imported the reviews in your store. Please check your support ticket mail.
In the future, if you face any problem please do not ...

August 16, 2021

Used many app but found rivyo to be more simple. The support is also very helpful. Responds on time. Satisfied.

Shushen Herbals
India
4 months using the app
September 3, 2021

Rivyo is simple to use, Great service, quick response, team support is very good. I recommend this app

dragncart.in
India
4 months using the app
July 11, 2021

This is a great app for reviews. However there are considerable areas which can be made seamless and easy. The support is excellent, prompt and very good. All my issues were resolved. However, it would have been great if I did not have to contact support in the first place.

MADANYU
India
2 months using the app
March 22, 2019

nice app easy to use

Minosoo
Algeria
About 1 month using the app
WebContrive replied January 25, 2020

Thank you so much for your lovely feedback.
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the ...