Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,201)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, ease of integration, and compatibility with various themes. It's valued for its comprehensive free plan and features like Q&A sections, Google Shopping integration, and prominent review displays that enhance customer trust. The app supports review imports from platforms like Amazon and offers customization to align with store branding, with a development team responsive to implementing new features based on feedback.

December 26, 2024

The customer service was very responsible and helped me solve the problem.

Stunna Lady
United Kingdom
About 4 hours using the app
WebContrive replied December 31, 2024

Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store.

For any further queries, feel free to contact us at
support@webcontrive.com or via in-app live chat, we are always happy to help you.

August 9, 2024

This Shopify app has been a fantastic addition to our store. It’s easy to use, the features are exactly what we needed, and most importantly it's not that expensive. The support team is incredibly responsive and knowledgeable, helping us get the most out of the app. Highly recommended for any Shopify store

MomYom
United States
About 1 month using the app
WebContrive replied August 21, 2024

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

August 2, 2024

It's kind of easy to import reviews from Amazon to shopify. You need to add a chrome plugin to do this, but it's easy and convenient.

Loading speed is pretty fast, better than the one I used before.

If you want to add some sections in the home page or making some changes, like editing the margin or title size, you need to add some CSS code. It will be much more convenient for us if the team can make an interactive surface to achive this.

Overall a good app and does what is should do.

FITMIND
United Kingdom
14 days using the app
WebContrive replied August 7, 2024

We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us!

If you have any questions or need assistance, please feel free to contact us at support@webcontrive.com or through our in-app live chat. We're always here and ready to assist you. Thank you for choosing our app! 😊

July 15, 2024

It was so easy to add to our Shopify store to have live reviews and questions integrated seamlessly on the Product page. Thanks so much for such a great extension!

Aradani Costumes
United States
About 5 years using the app
WebContrive replied July 31, 2024

Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store.

For any further queries, feel free to contact us at
support@webcontrive.com or via in-app live chat, we are always happy to help you.

September 14, 2024

Brightened My Skin! "I’ve been using Bigorus Turmeric Soap for a few weeks, and I already notice a huge difference in my skin tone! It’s brighter, clearer, and feels so smooth. The turmeric really works wonders, and I love that it’s all-natural. Highly recommend!"

Bigorus
United States
About 21 hours using the app
WebContrive replied October 1, 2024

Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store.

For any further queries, feel free to contact us at
support@webcontrive.com or via in-app live chat, we are always happy to help you.

September 4, 2024

Live chat is very helpful with resolving issue!

Queen Rose
Singapore
6 months using the app
WebContrive replied October 1, 2024

Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store.

For any further queries, feel free to contact us at
support@webcontrive.com or via in-app live chat, we are always happy to help you.

July 19, 2024

Our Google Shopping feed URL stopped working on 1 of our 6 stores using this app. The support team said that custom code is needed to create this feature which is not true because we have been using this feature for over a year on all of our stores. Our other stores are working fine syncing to Google. I would have hoped for better support by subscribing to the most expensive plan.

Valencia Theater Seating
Canada
Over 3 years using the app
August 8, 2024

It's simple and easy to use or customize to your style.

Zelouf Fabrics
United States
Over 3 years using the app
WebContrive replied August 21, 2024

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

December 9, 2024

Very Bad

BAZAARABLE
Pakistan
14 days using the app
WebContrive replied December 11, 2024

We're truly sorry to hear about your negative experience with our app.

Could you please provide more details about what went wrong? Knowing the specific issue will help us understand and address it promptly.

We're here to assist you in any way we can. Please feel free to reach out to our support team directly at support@webcontrive.com. We're available to answer your questions and help resolve any problems you may be encountering.

Thank you for taking the time to share your feedback. We appreciate the opportunity to improve.

June 25, 2024

I can't praise the customer service of this company enough! From the moment I had an issue, they made me feel like a valued customer. Their response time was quick— I received a friendly and helpful reply.

The representative I interacted with was knowledgeable, patient, and genuinely interested in resolving my issue. They listened carefully to my concerns and provided clear, step-by-step instructions that were easy to follow. What really stood out was their willingness to go above and beyond; they didn't just solve my problem but also offered additional tips to enhance my experience.

The follow-up was equally impressive. After my issue was resolved, I received a courtesy email checking if everything was still working fine and if I needed any further assistance. This level of attention and care made me feel confident that I made the right choice by using their service.

The review app is easy to use and customizable.

ToothShower
United States
Almost 3 years using the app
WebContrive replied July 31, 2024

We sincerely appreciate you sharing your great experience with our app and service! Your feedback is invaluable to us. 😊

For any questions or assistance, please reach out to us at support@webcontrive.com or via our in-app live chat. We're always here to support you!