Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,189)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its excellent customer service, particularly highlighting staff member Jigs for quick and effective support. It is easy to use and integrates smoothly with Shopify, featuring a Q&A section and the ability to import reviews from platforms like Amazon. While some merchants wish for more customization options, they appreciate the app's reliability, fast loading speeds, and efficient review importing. Both free and paid plans are noted for offering good value, and the responsive development team is commended for regularly adding new features and fixes.

Edited January 19, 2020

App is good but recently started seeing "Invalid request" error while opening the app. I tried to re-add the app but same error. Just started happening today.
Update:- They fixed the error really fast

TheKarmada Store
India
6 months using the app
Edited September 2, 2020

Easy to use, and works well on my store, our customers can leave review together with pics, so convenient, also the customer service replied quickly, help me a lot. Thank you!

chicclady
China
6 months using the app
June 17, 2021

It is a great application, well-designed have a lot of features and really it helped me a lot with my business

Jedi Shop
Algeria
6 months using the app
September 14, 2020

I requested a few design changes which required coding. Jigs G and rivyo team from support responded within seconds, went back and forth with me for an hour until I was satisfied. Absolutely incredible customer service. 10/10 very recommend.

NARRIE
France
6 months using the app
November 2, 2019

This is Free App and I've been using it for my 2 stores. It's perfect and looks professional. More, the support team are quite helpful.

BrightTurn™
Canada
6 months using the app
Edited January 9, 2019

Now I have photo reviews on my online store. I love this app. It's very useful! Thank you so much!

COOL STUFF MANIA
Romania
6 months using the app
March 12, 2023

Product works well. I use it on two of my stores. I got help customizing the styling almost immediately. Thank you.

Giri Kids
United States
6 months using the app
WebContrive replied March 15, 2023

We’re thrilled that you are satisfied with our app and service, Thank you for your amazing valuable feedback. :)

Do get in touch for any queries at support@webcontrive.com or through in-app live chat. We are always happy to help you.

August 1, 2020

The APP's service support staff helped me a lot, as long as you leave them a message. If you cannot solve it in a hurry, they can help you solve it. It's great to support this APP.

wigcare
China
6 months using the app
July 4, 2023

great app and great support, I’m very happy with the app and service. Easy to use and understanding, great and quickly support

Milespaws
United States
6 months using the app
WebContrive replied July 5, 2023

Thank you for your amazing review, It means a world to us!!

Do get in touch if you need any help through in-app live chat or email us at support@webcontrive.com, we are always happy to help you.

Edited August 15, 2023

Reached out to customer service to help me and they were amazing! I had another review app installed which didn't work so I chose Rivyo instead and they are amazing! I love their customer service and they walked me through all the steps to get my questions answered. Very excited to see this app in my store. Highly recommend.
Update..I need help with my app. Anyone available? Reviews won't import anymore!!

The Nichole Collection
United States
6 months using the app
WebContrive replied January 31, 2023

Thank you for your amazing review! It means a lot to us. :) :) :)

If you have faced any queries then do not hesitate to contact us at support@webcontrive.com or in-app live chat, we are always happy to help you.