Reviews (2,203)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its exceptional customer service, ease of integration, and compatibility with various themes. It's valued for its comprehensive free plan and features like Q&A sections, Google Shopping integration, and prominent review displays that enhance customer trust. The app supports review imports from platforms like Amazon and offers customization to align with store branding, with a development team responsive to implementing new features based on feedback.
Refine
-
By rating
Support was very fast (immediatly) and useful, eccellent team. Helped me installing code. I like also how reviews looks on our shop, set up language and layout in our theme was easy. I have installed it only one our ago and now it's ready to be used.
This app is so helpful to present the product reviews on page. The support team is great also. 5* stars for Jigs G, for his help.
Very good app. Also what I really liked was the customer support. They help you with everything you want. You don’t have to be an expert with adding reviews, just chat with them and they will do it for you. Highly recommended and worth the 5$
App is good but recently started seeing "Invalid request" error while opening the app. I tried to re-add the app but same error. Just started happening today.
Update:- They fixed the error really fast
Easy to use, and works well on my store, our customers can leave review together with pics, so convenient, also the customer service replied quickly, help me a lot. Thank you!
It is a great application, well-designed have a lot of features and really it helped me a lot with my business
I requested a few design changes which required coding. Jigs G and rivyo team from support responded within seconds, went back and forth with me for an hour until I was satisfied. Absolutely incredible customer service. 10/10 very recommend.
This is Free App and I've been using it for my 2 stores. It's perfect and looks professional. More, the support team are quite helpful.
Now I have photo reviews on my online store. I love this app. It's very useful! Thank you so much!
I only committed to this app because the developer promised me that the reviews would be indexed by Google in 1 month. That was 4 months ago. Now they include it, but there is a catch. You have to pay for the Advanced Plan. Developer left that detail out. Only reason I put up with the all the problems with this app was because it was free.
Updated: The customer service has been good in dealing with issues I have so I am bumping my review up
Thank you so much for your lovely feedback.
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin.
I hope you can update the feedback.