Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,175)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and ease of use, noting its simple setup and seamless Shopify integration. Key features include the ability to import reviews from Amazon, customizable review forms, and Q&A functionalities that enhance the shopping experience. Merchants also value the customization options that align with their store’s aesthetics, its reliable performance, and its contribution to SEO enhancement and improved conversion rates through strategic review displays.

July 9, 2019

The review app is great, It can add photo on review, it is helpful to show the customer feedback. what is more, their service is awesome, reply it fast, Thanks so much

iwmhchair
Germany
Almost 2 years using the app
July 8, 2019

The support is great and fast, the system is very nice and I really like it, I changed a lot of reviews, now I have a suitable system
Thanks very much

BabeMome
United States
5 months using the app
July 6, 2019

I have been using this app for a few months now, upgraded to the paid version and later noticed that my reviews were not showing on google.

I contacted support about this on a Saturday + asked for a bit of customization...and within 30mins I had a reply from them telling me that its fixed, with an image explaining what the fix was.

I call this EXCELLENT customer service, thanks guys!

got2b Glued Gel South Africa
South Africa
7 months using the app
Edited July 5, 2019

Perfect APP, Very good customer services,help me solve my problem quickly Hight recommend. Thank you

Cowryman
China
5 months using the app
July 4, 2019

App was actually pretty good but the support has been horrible. I've been trying to get it uninstalled for more than a week. They would only tell me that the documentation was held within the app and refused to send me instructions. I had to reinstall the app to be able to get it uninstalled from my system. After several no replies and closing my ticket they've finally replied again, once again sending the same information that the documentation is held within the app. Seriously?

Feed Me More
United States
2 months using the app
July 3, 2019

perfect APP for my website!!! what's more, it's free! helpful for my business. and the customer service is very nice and patient to anwser my question!

givelucky
China
9 months using the app
July 3, 2019

GREAT SUPPORT ! responsive, he helped me in a few minutes and solve my problem! I recommend to everyone you can go there with your eyes closed

passionocéan
France
2 months using the app
Edited July 15, 2022

Very patient and friendly.The response speed is very fast,Thank you very much! Thank you very much!

ICANホイールジャパン
China
Over 3 years using the app
Edited June 27, 2019

This app is very easy and has great features to use! Very helpful support and highly recommend to people who need review app for their Shopify store.

Gladiest
Malaysia
3 months using the app
June 25, 2019

Other review apps do not come close to the look, usability and support of Rivyo. There was no code conflict with any of my other apps, including the page builder (GemPages). They personally helped me implement and fix a bug one particular app called 'Infinite Scrolling' were the star badges would not display and very quickly they were able to fix this problem for all users.

Rivyo works perfectly in all ways. But I noticed one very important feature missing.. The app is lacking a 'delete all reviews' feature, so I requested them to add this feature. I am still waiting for this feature to be added. Currently you can only manually delete all reviews on current page which is about 30 reviews. So if you have 5,000 reviews it will take forever to delete them all by hand.

Looking forward to the next update with this much needed feature. Thanks for such an awesome app and friendly support!

--WILL UPDATE TO 5 STARS WHEN THIS FEATURE IS ADDED--

PassionGive
United States
10 months using the app