Route Protection and Tracking

I have selected a 5 because I have not experienced any problems with Route! All my customers love it, and it gives a sense of assurance to my customers that their package will arrive safe and sound.

Route is pretty much automatic and makes tons of sense for both us and our customers. We've replaced countless "lost shipments" so having Route for backup is really nice.

As a shop owner, the last thing I want to do is disappoint a shopper. As long as they purchase the insurance, they are all set should something go wrong. The claim process was fast, with no fuss!

This app really gives my customers peace of mind when they make a purchase with my company. We love it and recommend it! I feel that without it people are more hesitant to purchase my products because they can be damaged in the mail so easily.

The representative contacted me back very quickly and was very eager to help. I wasn’t even a quarter into my website. Installation was a breeze. I love that my customers are protected. This is something I use often, myself. It’s easy to promote a product you trust and believe in.

Route has helped us save an immense amount of money as we don't have to pay out of pocket now every time an order is lost, stolen or damaged. Customers can order order with confidence knowing that their product has been insured 100%. The staff at Route is always ready to help us with any questions or issues that we face. This app has truly changed our fulfillment process and customer service in a great way!

Great app, really helps reduce the customer service cost and lost revenue due to carrier issues. I've been a customer for over a year and I've only had good experiences with it and their amazing team.

Australian Shopify user and like a lot of ecommerce business's we were having our fair share of problems with AusPosts losing parcel's and having to recover unhappy customers. But now with ROUTE, those problems have disappeared overnight. Our customers are LOVING having there parcels covered and we are loving how much ROUTE has made our lives easier.

The ROUTE teams customer service is second to none and from the start we have felt very valued as customers. Set up is a breeze thanks to the ROUTE team handling all of that for us.

Its a no brainer really, it costs you nothing, but adds tremendous value to your business!! My advice, add this App TODAY !!

Love the app - and ive seen my conversions go up - the only thing i dont understand is, i cant seem to change the "product photo" - i try to put my own custom photo (Route logo just different), and it always reverts back to the original square photo - which in my cart (round preview thumbnails) doesnt look good.

I have used Route as a customer and retailer and am impressed with how quick and easy their service is. As a customer, I was able to report a lost package and get a replacement in the mail within less than a week! As a retailer, having that experience gives me insight into how it can also help my own customers.