Reviews (419)

Overall rating
3.8
Counts per rating level
  • 70% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 19% of ratings are 1 stars
Edited April 19, 2019

Heard about Route through another company that we have partnered with in the past and so happy that I took their advice to talk to Route! The people at Route are fantastic to work with, the on-boarding is wicked fast and based on the orders that are coming through our customers are happy to have shipping insurance as an option when placing an order. Very excited about Route and the value that it adds to our site/customer trust. Would highly recommend adding it to your store!!!

TREW Gear
United States
15 days using the app
May 29, 2019

The set-up took no time at all! We had our first customer using it later that day.

I like that our customers have this added protection, and it means we aren't out of pocket should anything go awry, in fact we might even make more through resent orders.

Vapourium
New Zealand
9 days using the app
Edited February 25, 2019

Kevin from Route was very helpful. I ran into some issues regarding the app's compatibility with my drawer-style cart, causing me to ultimately uninstall the app, but he reached out promptly and offered a solution. I can tell this company really cares about their customers and satisfaction.

The Bath Bomb Outlet
United States
About 14 hours using the app
January 11, 2024

andaseatglobal
United States
Over 1 year using the app
RouteApp LLC replied January 24, 2024

Hi there,

Thank you so much for your positive review! If you ever need anything, feel free to reach out. We appreciate your support!

Have a great day!

Skylar, Customer Success

November 13, 2023

Hay Chix
United States
27 days using the app