Royal Mail Shipping Extension

Simple app, almost too simple. Very basic configuration options, with no option to specify a description for the service (e.g. to say how many days it might take to arrive). Also seems very slow - it takes a good 4-5 seconds for rates to be returned, which is a long time when you're a customer.

We reached out to them and their support is knowledgable and responsive. App is very stable in our environment.

I love this app and it is worth every penny. I have been using it for just over 2 years and any questions I have had over this time have been answered very quickly.

I have been able to use it to set up postage for both small parcel and also large letters by setting my mail option to small parcel within the main settings and then setting up the large letter prices based on weight.

Just this week I ...

We purchased monthly billing and asked Shopify to enable the features. This app works fine BUT I want to cancel my subs. Where can I do that?

App offers customers services from Royal Mail which are not facilitated in their country. Support when I first highlighted this took 12 days to get this reply:

'The app doesn't support different locations, shopify only tell us the weight of the parcel and the options are returned based on that.'

I tried to work around this but the issue popped up again, this time after 7 days since sending my ...