Reviews (317)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient order management and tracking capabilities. They praise its user-friendly interface, professional tracking page, and responsive customer support. Unique features like built-in carrier assigning rules and AI prediction for Estimated Delivery Dates are particularly popular. Merchants also appreciate its affordability, customization options, and third-party app integration. The app is noted for providing real-time updates, accurate tracking, multi-language support, and its ability to improve customer retention and business growth.
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customer service was great, they help me set up the app and looked for more options. I would recommend everyone to use the app
Hey BeSelfre!
Thank you for your feedback! ❤️ We're glad that you had a great customer service experience in just a short period of time. Your recommendation is highly appreciated! 😊
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know 👍
Gabriel,
Customer Success Obsessed
Good app and great service! Also good communication and always ready to help. Keep up the good work
Hey, COZYKICKS.NL!
Thank you so much for your positive feedback! ❤️
Your comments have been shared with our entire team at Rush!
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know! 👍
Gabriel,
Customer Success Obsessed
I’M NOT A COMMENT BOT You’ll only find benefits in integrating this app into your store, they have the best customer support I’ve seen. I was having a lot of issues trying to set everything the best way and Cherry and Gabriel were beside me ALL THE TIME! We solved all the problems by a phone call I arranged -they give you this option in case you’re having some issues as I did- and they helped me with excellence. They have ambitions and it seems they’re trying their best to give customers a great experience edit: these guys are damn fast to answer a question it's quite unbelievable =)
Rush is an amazing tracking platform that I use today to provide my customer with a modern feel with they await the package that'll change the evening for them from Aubreereign.co
Hey Aubree' Reign!
Wow! Saying that we are an amazing tracking app is really heartwarming! ❤️
Thank you so much for giving us your take on how we are doing. We're so glad that our service has brought you such a great impression.
Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊
Cherry
Customer Success Lead
At first the support, especially KenMichael is immediately there to help. The Rush App has exceeded my expectations. I was able to set it up quickly and tweak it to my liking. I highly recommend this app!
Hey Mirolana.de!
Thank you so much for sharing your review about the Rush great service!❤️
We are always here if you need more help on parcel tracking or order status updates. 😊
We’re glad to hear that Ken's actions lead to one more happy customer! 🥳
Cherry
Customer Success Lead
It's a MUST app for your site! The customer support is awesome! It's definitely the best tracking app out there.
Hi YourWetBar
Wow! Saying that we are a MUST app is awesome! Kinda like how Rush app, a MUST for your Ecom site sounds ;D. Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Rush - Let us know if you need further help with a branded order status tracking page, or help with shipment notifications!
Gabriel,
Customer MUST Succeed Lead
This app has many integrations and the customer service is excellent. Our customers were happy with the new interface and it helped us reduce emails regarding order status. They take good care of the app users.
Hey Wearlove.uk,
We are incredibly grateful that you took the time out to leave us such a great review. I directly shared it with the team!!! It’s lovely to hear your kind words of appreciation for our hard-working staff! ❤️
I am glad to hear we helped you reduce the WISMO tickets! That is the idea! 🥳
Should you need any other support, please do not hesitate to contact us on Live Chat or well-known emails 😊
Gabriel,
Customer Success Maniac
The app has a lot of potential especially with the branded tracking page and integration with Klaviyo. We faced a number of tracking issues in the beginning and reached out to support to see if they could be resolved. Support was very responsive in resolving this promptly.
Hey, Zoomlite!
Thank you for your kind words! We’re grateful for your feedback.❤️ Our deep integration with Klaviyo is one of a kind! 👍 Glad that our team assisted you in no time! 🤝
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)
P.S. We just released a new feature where Upsells can be single click checkout :) 🥳
Gabriel,
Customer Success Obsessed 😆
Amazing app that has all the features I need and even better customer support. Highly recommend Rush.
Hey Chat Et Moi Team!
Wow! Saying that we are an amazing tracking app is heartwarming! ❤️ 🥳
Thank you so much for giving us your take on how we are doing. We're so glad that our service has brought you such a great impression. Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊
Cherry
Customer Success Lead
I wanted to do the 90 day promotion and Cherry was helping me with the promo code but I also needed help with my shipping and she helped me with that as well, so in the end I got my problem figured out and I also got a 90 day free trial! Thanks Cherry!