Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface, seamless integration with Shopify, and accurate tracking capabilities. They appreciate the code-free customization, AI-predicted delivery dates, and branded tracking page that enhances sales. The responsive customer service, affordability, and multi-language support are also praised. Merchants note the app's ability to reduce refund requests, improve customer experience, and increase conversion rates. The integration with various carriers, including region-specific ones, is seen as a significant advantage. This app is recognized as a reliable tool for time-saving, inventory management, and business growth.

September 7, 2023

awesome app

United States
2 months using the app
Rush Ltd replied September 13, 2023

Hello PlushPaws!

We’re so grateful that you took the time to share your feedback with us. We appreciate your support. However, we would like to know if there's anything specific that you feel could be improved, please feel free to share your thoughts with us.

We've contacted you via email to follow up with you. Please kindly have a check.

Customer Success Lead

Edited August 10, 2023

Very good customer service. But the tracking for out of delivery does not sync well. They have a group, where there is an active community

Almost 2 years using the app
Rush Ltd replied April 10, 2022

Hey, Primerra!

We’re so grateful that you took the time to share your feedback with us.
Thank you so much for your positive rating and for sharing that we do have a FB group where our clients can get extra perks!

Our status updates sync has been significantly improved!

If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)

P.S. We just released a new feature where Upsells can be single click checkout :)

Customer Success Obsessed