Rush ‑ Order Tracking & EDD
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (316)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing the post-purchase customer experience with features like real-time tracking updates and personalized tracking pages, which improve customer satisfaction and reduce service inquiries. It is praised for its user-friendly interface, professional tracking pages, and seamless Shopify integration. Additional features like AI-driven delivery predictions and integrations with apps like Klaviyo and Omnisend are also valued. The app is noted for accurate tracking and effective order management, with customer support, particularly from team members like Dino, Cherry, and Ken Michael, receiving high marks for responsiveness and helpfulness during technical challenges and onboarding.
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I've been using the Rush app on all my Shopify stores, and it's fantastic! The user-friendly interface and seamless integration provide real-time tracking updates for my customers. The personalized tracking page has been a game-changer for customer satisfaction. Big thanks to Dino from customer service, he was incredibly helpful today and went above and beyond to assist me with my queries. If you want to improve the post-purchase experience on your Shopify store, Rush is a must-have. Highly recommended!
Customer service is super good, and helps you with anything you ask them! Super good app!
Thank you for the fantastic feedback!
If you have any more questions or need assistance in the future, we're here to help.
good customer service
Thank you so much for your feedback!
We're committed to providing excellent customer service, and it's great to hear that you had a positive experience.
If you have any further questions or need assistance, please don’t hesitate to reach out. Your satisfaction is important to us!
I am thoroughly impressed with Rush App! Their customer support team, especially Cherry, is incredibly helpful and attentive, always ensuring our needs are met promptly. The app itself is a lifesaver for tracking orders, with its user-friendly interface and professional-looking tracking page. Highly recommended for anyone in need of efficient order management!
Thank you so much for the wonderful feedback!
We're thrilled to hear that you're impressed with the Rush App and our customer support team. It’s great to know that the app’s features and interface are making a positive impact on your order management. Your recommendation means a lot to us. If you ever need any further assistance or have any questions, don’t hesitate to reach out. Thanks again for your support!
I really have to say that the support is extremely helpful. I rarely experience that with other apps. Also, the app is by far the best and helps me do my work more effectively. It's worth every cent.
Hey Lavacoo Team!
Thank you so much for your kind words :) It's so good to hear that our support has been extremely helpful for you. It's also truly rewarding to know that our app is making a positive impact to you.
If you ever need further assistance or have any questions regarding the tracking page, email notifications or other set-up, feel free to reach out. We appreciate your support!
Cherry,
Customer Success Lead
After some initial setting up, the app is very easy to use and manage. I especially appreciate the very helpful and attentive customer support - they clearly care about the app and their customers.
Hey Modern Mythos Art Team!
That's wonderful to hear! We're glad to know that you find the app user-friendly, and we appreciate your positive feedback about our customer support.
If you have any more questions or need further assistance on the app's features, feel free to reach out. We appreciate your support!
Cherry,
Customer Success Lead
I recently Started using this app and i like it, it works and does the job needed and along with that, it has other amazing features, which is always a plus, so i therefore recommend using this Rush App, It is simple and very user friendly.
Hey Homevibe LLC Team!
Thank you so much for sharing your positive experience with Rush App! We're thrilled to hear that it's working well for your store. Your recommendation means a lot to us, and we're here to ensure your continued satisfaction with the app.
If you ever have any questions or if there's anything specific you'd like assistance with such as with the tracking page or email notifications, feel free to reach out.
Cherry,
Customer Success Lead
So far no problems. Fast and helpful support
We’re thrilled to hear that you’ve had a smooth experience and found our support fast and helpful.
If you need any further assistance or have any questions in the future, don’t hesitate to reach out. We’re here to help!
Excellent and fast customer service !
Thank you so much for your kind words! We’re delighted to hear that you found our customer service excellent and fast.
If you need any further assistance or have any questions, feel free to reach out.
I wanted to share my wonderful experience with the app, particularly in regard to the outstanding support team. This was our first time using the app due to the positive ratings and I must say, it exceeded our expectations. The support team has been incredibly helpful and quick to respond to our enquiries. Thank you to the entire team for providing such a reliable and user-friendly solution.
Hey Latest Bronte Team!
We're so glad to know about your wonderful experience with our app and support team! 🌟 It's fantastic to hear directly from you that we exceeded your expectations.
Our team is always here to help, and your kind words truly mean the world to us. If you ever have more feedback or need assistance to the tracking page, shipment emails, etc., please feel free to reach out.
Thanks again for choosing us!
Cherry,
Customer Success Lead