Reviews (314)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient order management and tracking capabilities. They praise its user-friendly interface, professional tracking page, and responsive customer support. Unique features like built-in carrier assigning rules and AI prediction for Estimated Delivery Dates are particularly popular. Merchants also appreciate its affordability, customization options, and third-party app integration. The app is noted for providing real-time updates, accurate tracking, multi-language support, and its ability to improve customer retention and business growth.
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They still have some things to improve, but you know what's good? They improve fast. :) I like their team, very friendly and always ready to help. Lots of custom things you can do yourself, so that's one of their advantages. keep going!
Hey, TheJellyBee!
We’re so grateful that you took the time to share your feedback with us! Our whole team is constantly working on improving the Rush app for tracking and adding more customizations!
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)
P.S. We just released a new feature where Upsells can be single click checkout :)
Gabriel,
Customer Success Obsessed
Rush is an amazing tracking app that I would highly recommend to anyone. The interface is user-friendly and the real-time updates are incredibly helpful. The app accurately tracks packages and makes it easy to know exactly where your shipment is at all times. Overall, I give it five stars for its reliability and ease of use.
Hey BELOVECRAFT Team!
Wow! Saying that we are an amazing tracking app is heartwarming! ❤️ 🥳
Thank you so much for giving us your take on how we are doing. We're so glad that our service has brought you such a great impression.
Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊
Cherry
Customer Success Lead
This app is awesome! Now the tracking page of my site is looking exactly how I wanted. There are no customers asking "where is my order". Thank you! +The support is great! Special thanks to Kiril for the help with Klavyio. Now I have the perfect flow!
I use Rush for all of my stores. It is the perfect solution to making sure my customers are happy and notified! It's very easy to implement and the customer support helped me with the tracking page design!
Hi Primerra Paris
Thank you so much for the great rating and for taking the time to post a review. ❤️
We are pleased to see that you are happy with the branded tracking page!
Let us know when you add it to the next store, we will give you a nice starting present there! 🎁
Gabriel,
Santa Claus for repeat customers 🎅
I am very excited to see this application, and this is the complete tracking application that meets every store's needs. They really understand what is needed for a tracking application. And also they help me to build a shipment flow for my Klaviyo. Their support is very fast, and their support always helps me and answers my various questions regarding their product. 5 STAR GIVEN FOR THEM. If you have a shopify store, you should have to try these apps.
An amazing app that your customers will love. Sure, the tracking page is a great feature but for us, that is not the best part of the app. It will give you so much great data and possibilities to create amazing custom flows that will help you increase LTV!
Hey, Elite Supps!
Thank you so much for the great rating and for taking the time to post a review. ❤️ We are pleased to see that you are happy with the branded tracking page and the powerful flows! 🥳
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Gabriel,
Customer Success Lead
It has helped us reduce the questions from our customers about the status of their orders and increases the level of confidence in the post-sale process.
Hi LámparaYa MX
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we reduced your support tickets and were able to improve your client's post-purchase order tracking experience!
Gabriel,
Customer Success Lead
Best Order Tracking app !! Just Loved it! Highly Recommended!
I encountered an minor issue , rush team developers solved it within minutes! superb service!
The app is great and offers a pretty good price / performance ratio for us. However the support is what really sets the app appart. We had some issues with the DHL tracking and after flagging them the entire tracking was redesigned within a week. Can 100% recommend Rush and their team!
Hey Zeitgeist Vintage
Thanks so much for sharing your review about the Rush performance! ❤️
We are always here if you need more help on parcel tracking or order status updates.
We’re glad to hear that our team’s actions lead to one more happy customer!
Gabriel,
Kung Fu-Master & Customer Success Lead
I just started using the app and so far so good. I had a small issue happen but Ken was super responsive and tried to help me right away. Great customer service.
Hey Wanderlush!
We're so thrilled to know that you appreciate our service and have chosen Rush as your shipment tracking app! Ken is a top notch guy and always ready to assist! ❤️
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Cherry
Customer Success Lead