Rush ‑ Order Tracking & EDD

Rush has really helped out our customer service team when it comes to tracking packages and has also made it really convenient for our customers!

Amazing app, amazing team, I would give it 10 stars if I could. They hel us set everything up and correctly right from the get-go, I highly recommend it.

Having tested many tracking apps ( having 7 installed on our Shopify platform and follow them all on a daily basis for weeks now) and found that the majority is having all major problems recognising the couriers we use (DB Schenker Sweden, DHL, UPS, PostNord). At least with this platform there is a huge amount of control in respect to Courier mapping, which is here the most advanced I have seen so far! Tracking information needs to be 100% accurate otherwise it would make no sense to use it at all. + it must run reliable and run in the back ground. When we book a shipment the tracking info is send to Shopify (from our courier platform) and then the racking app should update the tracking link to their tracking page. This needs to work and with the wrong courier mapping this would not work at all. So far all other apps failed here massively. Looks like Rush is outperforming them all. Also the tracking page needs to be clear and not cluttered. I have found only 1 other app which is maybe as good (design wise) but that app was also having problems with the couriers. So it looks like I am going to stick with Rush. Definitely one of the most advanced in terms of upselling possibilities because that is the ultimate goal, but foremost: The tracking data needs to be clear and accurate which it is. Support? Good, fast, helpful and of course very knowledgeable. So I think it needs to be 5 star.

I got this app vs 2 other mainstream apps that are similar in pricing and features because I tried out the other 2 and I was not a fan simply because they would barely help me with my needs and did not really have what I wanted... But with RUSH, I downloaded and tried out some of the features and asked their customer service team if I can do some more extra things I wanted, and they have been fully cooperative and helping every step of the way !

Really love this app, it is the best shipping/tracking app I have ever used and the features are 10x better and more advanced than my previous one. The customer service team is also amazing and will help with anything you need in a timely manner.

Amazing app and amazing service! 10x better than AfterShip which is what we had tried before this. Def recommend to any store for an amazing post-purchase experience.

This app does exactly what I needed. To show my customers their order tracking information, but on our website. The tracking page design looks very nice. Also the support from customer service is really good. We received help within minutes and were able to change the settings so that te page looked exactly like we wanted.

The Rush team is on their A game over there. The on-boarding process was seamless. To optimize the app even further than it already is, they offered to setup and integrate special flows within our Klaviyo platform (game changer). The app has so MANY great features that are needed, with such an awesome team behind it (Gabriel & Ken you guys rock!). HIGHLY recommend you get this app.

I used this app... because there are a lot of options to customize your page ... Best Customer support and best tracking app ever : ) Thanks, Rush Team

Amazing app with amazing support. I had a problem with integration with the Klaviyo and I text to the support and he helped me with every question that I had. I recommended.