Rush ‑ Order Tracking & EDD

Rush ‑ Order Tracking & EDD

Reviews (316)

Overall rating
4
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the post-purchase customer experience with features like real-time tracking updates and personalized tracking pages, which improve customer satisfaction and reduce service inquiries. It is praised for its user-friendly interface, professional tracking pages, and seamless Shopify integration. Additional features like AI-driven delivery predictions and integrations with apps like Klaviyo and Omnisend are also valued. The app is noted for accurate tracking and effective order management, with customer support, particularly from team members like Dino, Cherry, and Ken Michael, receiving high marks for responsiveness and helpfulness during technical challenges and onboarding.

September 19, 2024

I've been using the Rush app on all my Shopify stores, and it's fantastic! The user-friendly interface and seamless integration provide real-time tracking updates for my customers. The personalized tracking page has been a game-changer for customer satisfaction. Big thanks to Dino from customer service, he was incredibly helpful today and went above and beyond to assist me with my queries. If you want to improve the post-purchase experience on your Shopify store, Rush is a must-have. Highly recommended!

Infant Dream
France
About 2 hours using the app
August 20, 2024

good customer service

HairSaver
Hong Kong SAR
About 1 hour using the app
Rush replied August 27, 2024

Thank you so much for your feedback!

We're committed to providing excellent customer service, and it's great to hear that you had a positive experience.

If you have any further questions or need assistance, please don’t hesitate to reach out. Your satisfaction is important to us!

June 17, 2024

Customer service is super good, and helps you with anything you ask them! Super good app!

Vation
Denmark
About 2 months using the app
Rush replied August 27, 2024

Thank you for the fantastic feedback!

If you have any more questions or need assistance in the future, we're here to help.

April 12, 2024

So far no problems. Fast and helpful support

Il Quadrifoglio
Italy
4 months using the app
Rush replied August 27, 2024

We’re thrilled to hear that you’ve had a smooth experience and found our support fast and helpful.

If you need any further assistance or have any questions in the future, don’t hesitate to reach out. We’re here to help!

April 14, 2024

Excellent and fast customer service !

MMASI
United States
2 months using the app
Rush replied August 27, 2024

Thank you so much for your kind words! We’re delighted to hear that you found our customer service excellent and fast.

If you need any further assistance or have any questions, feel free to reach out.

April 5, 2024

Happy!

Evalow
Netherlands
3 months using the app
April 17, 2024

te responden al momento y te solucionan las dudas que tengas

Clilim
Spain
9 days using the app
March 12, 2024

I am thoroughly impressed with Rush App! Their customer support team, especially Cherry, is incredibly helpful and attentive, always ensuring our needs are met promptly. The app itself is a lifesaver for tracking orders, with its user-friendly interface and professional-looking tracking page. Highly recommended for anyone in need of efficient order management!

AMVIM
United States
8 months using the app
Rush replied August 27, 2024

Thank you so much for the wonderful feedback!

We're thrilled to hear that you're impressed with the Rush App and our customer support team. It’s great to know that the app’s features and interface are making a positive impact on your order management. Your recommendation means a lot to us. If you ever need any further assistance or have any questions, don’t hesitate to reach out. Thanks again for your support!

Edited May 12, 2021

This app is awesome! Now the tracking page of my site is looking exactly how I wanted. There are no customers asking "where is my order". Thank you! +The support is great! Special thanks to Kiril for the help with Klavyio. Now I have the perfect flow!

Babyshok
Bulgaria
About 3 years using the app
February 16, 2024

אפליקציה מעולה לניהול משלוחים שמסייעת לי לחסוך זמן ולשפר את יעילות ניהול האתר שלי.
האפליקציה קלה לשימוש, בעלת מחיר הוגן ומכילה מגוון פיצ'רים שימושיים.

ממשק המשתמש של האפליקציה פשוט וברור, מה שמקל על השימוש בה גם עבור משתמשים חדשים.
האפליקציה מציעה מגוון חבילות במחירים שונים, כך שכל אחד יכול למצוא את החבילה המתאימה לצרכיו.

אני ממליץ בחום על Rush לכל מנהל אתר איקומרס שמחפש דרך יעילה וקלה לניהול משלוחים.

Tommy Berry IL
Israel
8 months using the app