Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,483)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from platforms like Amazon and add photo reviews, which enhance site credibility and customer engagement. It integrates seamlessly with Shopify and features a user-friendly interface that simplifies review management. The free plan is considered valuable, with many merchants opting to upgrade as their business grows. Customer support, with staff members like Selina, Dan, Yen, and Chloe, is frequently praised for being responsive and helpful.

Edited May 18, 2020

A lot of bugs (reviews that don't appear on a huge amount of products, translation that doesn't work etc...) of course the support is always there to fix, but you always have to keep an eye to see if everything is correctly visible. Moreover it is impossible to download all the reviews in a single csv file. We have to do it in an infinite amount of files.

KdoStore
France
Over 4 years using the app
Ryviu replied May 10, 2024

Hi there,

This is Dan from the Ryviu team. I'm sorry to hear about your experience with our Ryviu app.

I see that one of our colleagues has been in touch with you regarding your issues via the Live chat. She provided a clear explanation and assisted you in resolving them.

We have reached out to you through our support channel and hope to hear from you soon, please let us know if you need further support.

Thank you for your patience and understanding.

Best regards,
Dan

December 23, 2022

fast and responsive support! made changes fast no questions asked, highly recommend if you are looking for affordable review app!

Brightest Home
United States
About 2 months using the app
December 15, 2021

This is my third store to use this app, an amazing app and affordable, support team always do the great jobs.

Maple Hoodies
Hong Kong SAR
About 2 months using the app
February 22, 2021

for now, it was easy and good look in my store, support team fix my question very quickly. Feel good to use the App

Flight Model
China
About 2 months using the app
May 11, 2023

ótimo atendimento, foi muito rápido, atenciosos e didáticos!!! Recomendo, é uma ótima ferramenta!!

Varino
Brazil
About 2 months using the app
July 2, 2021

Very Cool app! It so easy to import reviews and edit some of them. Great! You can set up date of publish review, you can upload not only 1 picture for 1 review. Great app!

lunecare
Ireland
About 2 months using the app
September 29, 2023

good customer service

Magic Light
Vietnam
About 2 months using the app
September 15, 2021

Very Nice Support and attendance. Were quick to help me. This is a great review app, enables complete customization

Loja My Presente
Brazil
About 2 months using the app
August 31, 2021

Great service and instant reply. And the App really help others make a good shopify product reviews experience.

Grocerysh
United States
About 2 months using the app
January 13, 2022

must say great app and support also good they fixed all the problem and they are too friendly. Highly recommended

Trend Impress LTD
Bangladesh
About 2 months using the app