Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, user-friendly interface, and seamless website integration. It's praised for its ability to collect and display customer reviews, which can boost conversions and trust. Many appreciate its affordability and the extensive features offered in the free version. Real-time updates, review and Q&A management are also valued features. The customer service is often highlighted as responsive and helpful, with specific team members frequently mentioned for their excellent service. Some merchants use it across multiple stores, indicating its scalability. The app's speed, cost-effectiveness, and the upcoming feature of in-app review editing are also noted.

April 5, 2020

One of the main reasons I went with Ryviu over other review apps was because of the awesome customer service. The app does everything I need it to do.

CHALLENGER SPORT
France
About 2 years using the app
April 6, 2020

I used this app for all my stores, this is so nice and a great support team. I love that. Thank you for support and help me a lot.

Eyewin
France
About 2 years using the app
December 26, 2019

this app is wonderful and the staffs are quote supportive. I encourage you to have a review. I do not regret installing this app

Martem Collection
United Kingdom
About 2 years using the app
September 12, 2023

Très réactif ! Lorsque j'ai eu un problème, le support client a répondu présent et à tout de suite résolu le soucis. Je recommande cette app!

Voyagesfacile.com
Switzerland
7 months using the app
November 19, 2020

I've installed this app for it's function and look. It sure is but it's such a hassle dealing with the installation, setup, and their customer service. They are always with you but it takes a long time for the issue to be fixed. I've chatted 3 times so far and the issue of display is still not fixed. I feel bad on leaving this negative experience here but it's just stupid to experience this. I've upgraded to their paid plan and by comparing the support I had when I was still in the free plan is not satisfactory. In fact, the support I got when I upgraded was worst! All in all, I'd still recommend this app but in my case, I've experience one or probably the worst experience in setting up a paid app.

Astrata Health Solutions
Australia
About 2 years using the app
October 23, 2019

I have been using this app for a while in my store. It is really great for capturing our customers' reviews. If you need any assistance, they respond quickly and efficiently.

MiKlah
United States
About 2 years using the app
July 21, 2021

The app makes importing reviews easy and efficient! Thank you to the support team for all their help in resolving any issues we encountered - we really appreciate it!

Lucky Iron Fish
Canada
About 2 years using the app
May 5, 2021

good! very good!good! very good!good! very good!good! very good!good! very good!good! very good!good! very good!good! very good!good! very good!good! very good!

FEZIBO
United States
About 2 years using the app
April 6, 2020

Great APP! professional Support! I have a custom theme and using tabs at product descriptions. several apps i tested were not showing properly the reviews. Then I found Ryviu and installed it, and all went perfectly. I wanted some more customization and the support help rapidly and did the job. There is also good documentation. So installed it, great App!

Jovivi
Hong Kong SAR
About 2 years using the app
Edited May 21, 2021

Apart from the good pricing, their customer service was so responsive and helpful, app is easy to use and understand, I honestly recommend

Acebottega
United States
About 2 years using the app