Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, user-friendly interface, and seamless website integration. It's praised for its ability to collect and display customer reviews, which can boost conversions and trust. Many appreciate its affordability and the extensive features offered in the free version. Real-time updates, review and Q&A management are also valued features. The customer service is often highlighted as responsive and helpful, with specific team members frequently mentioned for their excellent service. Some merchants use it across multiple stores, indicating its scalability. The app's speed, cost-effectiveness, and the upcoming feature of in-app review editing are also noted.

April 8, 2020

Good support and customer service! They have a free version that is excellent for beginners and I would love to upgrade when my business grows! Thank you very much.

baebee
Canada
Almost 2 years using the app
December 23, 2020

Great app, Selina provided great support. The only improvement I would have is to include the separate page with the reviews feature on the free plan :)

Ryme Audio
United Kingdom
Almost 2 years using the app
October 15, 2019

Great review app and very helpful support! Initially, the widget isn't showing up on my store but they helped me fix it.

Smart Deals Avenue
Philippines
Almost 2 years using the app
July 15, 2021

Awesome app, Yen helped me out with a problem and solved it really fast. Overall the app is perfect for reviews!

Xealm Store
Canada
Almost 2 years using the app
December 24, 2019

This APP is absolutely useful, what's more, their customer service is reallyhelpful and kind, i would recommended to everyone!

FreeinSUP
United States
Almost 2 years using the app
October 6, 2021

Brilliant support , fast accurate and professional. The app itself is easy to use, very useful and is looking great. I only can recommend it.

Decofarm
Austria
Over 1 year using the app
August 16, 2021

Ocorreu um problema, acionei o suporte e imediatamente fui atendida. Estou satisfeita, pois, meu problema foi rapidamente resolvido. Recomendo!!!

Best to Home
Brazil
Over 1 year using the app
March 5, 2021

The customer service was excellent! I installed a new theme on my Shopify store and needed help with transferring the reviews from my previous theme onto my new theme. They responded right away and helped me accomplish this in less than an hour. Appreciate the prompt help.

Skin Lord Co
United States
Over 1 year using the app
November 16, 2019

Perfect, i am using the free plan and thinking about moving to a better plan, it really help to convert better

MrSlouch
Martinique
Over 1 year using the app
November 25, 2019

Best plugin ever. Amazing customer support, I've been using their service for a pretty long time. Everything is beyond my expectations!!

Lovyee
Hong Kong SAR
Over 1 year using the app