Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, user-friendly interface, and seamless website integration. It's praised for its ability to collect and display customer reviews, which can boost conversions and trust. Many appreciate its affordability and the extensive features offered in the free version. Real-time updates, review and Q&A management are also valued features. The customer service is often highlighted as responsive and helpful, with specific team members frequently mentioned for their excellent service. Some merchants use it across multiple stores, indicating its scalability. The app's speed, cost-effectiveness, and the upcoming feature of in-app review editing are also noted.

Edited September 28, 2021

Very useful application. The customer service is attentive and available. They were able to solve my problem very quickly. Thank you.

fulskin
France
3 months using the app
February 14, 2022

Had trouble updating my reviews and Selina helped me out step-by-step until I was able to accomplish. Thanks so much for the efficiency and assistance Selina.

Dr Woow
United States
3 months using the app
October 5, 2021

the is one of the best product review apps out there. I have used this app on multiple stores and the support has always been top-notch. I don't usually write reviews but its hard not to when the customer support is so great!

poodledstore
Australia
3 months using the app
October 4, 2022

This app is amazing and met all of my needs for my business and the customer service is very helpful too

Ally Case
United States
3 months using the app
October 13, 2020

I used the app and it's very amazing. I changed my theme and contact to keep the same app for reviews and Yen was a star, she fixes all my issues in just a minute. Thank you to the rest of the support team, Selina, Dan during Yen absent. I highly recommend, such a great app.

Wee Luxury
United Kingdom
3 months using the app
March 14, 2023

Good service attitude.....................................................................................

Buylikepro
United States
3 months using the app
February 22, 2023

Customer support within the chat function was actually really helpful! Normally this kind of thing disappoints me, but Selina was able to quickly and efficiently solve my issue within minutes.

Jointology
Australia
3 months using the app
Edited December 1, 2020

I had a problem and I contacted support. They gave me very good treatment and helped me so quickly with my problem.

Adoro Shop Loja
Brazil
3 months using the app
February 27, 2023

lovely support and 5 star to selina ; love it so far happy client
lovely support and 5 star to selina ; love it so far happy client

YC2023
Morocco
3 months using the app
January 7, 2020

I just have to say that their customer service is incredibly awesome. I had some issues with the reviews position and stars position and they added for me.

Really impressed

Palacio Digital
United States
3 months using the app