Reviews (119)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upsell features that boost average order values and sales by suggesting relevant products. They appreciate its ease of integration, user-friendliness, and extensive customization options that match store branding. The responsive customer support is valued for its help with setup and optimizations, while the analytics dashboard provides useful insights for refining upsell strategies. Notably, the app is free, fast, and includes features like progress bars, timers, and multiple payment options, enhancing the shopping experience without slowing down the checkout process.

Edited September 25, 2024

A good app, this helped us a lot to increase the average order value. Helpful support staff.

I would say UI of the cart upselling widgets can be improved. Functionality wise everything is awesome

Jewels Orbit
India
4 months using the app
July 31, 2024

I recently integrated this cart upsell app into my e-commerce store, and the results have been outstanding. The app is incredibly user-friendly and seamlessly integrates with my existing setup. The customization options are fantastic, allowing me to tailor upsell offers that perfectly match my customers' interests.

The analytics dashboard provides clear insights into which upsell strategies are working best, helping me optimize my approach continuously. Since implementing the app, I’ve noticed a significant increase in average order value and overall sales.

Customer support has also been top-notch—responsive and helpful with any questions I had during the setup process. If you’re looking to enhance your sales strategy and maximize your revenue potential, this app is a game-changer. Highly recommend!

Stick
India
About 2 months using the app
September 16, 2024

The service is amazing i love it and i think they are one of the best on the game. I really love the app and im very greatful that is free all the other apps are very expensive.

OptimumGoods
Canada
18 days using the app
October 15, 2024

They are very kind and help you with everything, the app is easy to use and the best you can use on the market! i highly recommend this app 5/5 star!

OhMyJewels
Netherlands
8 days using the app
July 18, 2024

This app has been a game-changer for our store! The upsell feature seamlessly integrates with our cart and has significantly increased our average order value. The setup was straightforward, and the support team was incredibly responsive and helpful. Highly recommend to any store looking to boost sales effortlessly!

Sycron Fashion
India
2 months using the app
July 7, 2024

Not happy with this app.. for some reason there was automatically put an discount of 5% at our products.. we lost per sale €17!!!! We did not installed this, when you deleted this.. a day later it was created again. Be carefull when you use this app!

The Creators Academy
Belgium
6 months using the app
Gm infotech inc replied July 11, 2024

Dear The Creators Academy,

We sincerely apologize for the trouble you experienced with the automatic 5% discount, leading to financial loss and frustration. We understand how crucial every aspect of your business is, and we regret any inconvenience caused.

It seems there was a misunderstanding regarding our app's features. In early July, we introduced an update to enhance our app by integrating Shopify's discount function. Our new feature ensures that only the discounts you enable in our app appear in your discount section. The previous version allowed the creation of multiple discounts at runtime, which we aimed to simplify with this update.

The automatic discount issue occurred because some of our widgets were enabled with default discount settings. We apologize for not making this clearer and for any confusion it caused.

We deeply regret that this misunderstanding led to a negative experience for you. Our goal is to provide tools that enhance your store's performance and make your job easier, not harder. We are truly sorry for any stress or difficulty this has caused.

We are committed to helping you resolve this issue and ensuring your satisfaction with our app. Please contact us directly at salemaxsupport@gminfotech.net so we can assist you promptly and make things right. Your feedback is incredibly valuable, and we hope you will give us the chance to improve your experience and consider updating your review once your issues are resolved.

You can revise your review using this link:

https://apps.shopify.com/sale-max-upsell-cross-sell#modal-show=WriteReviewModal

Your support and understanding mean the world to us. We are here to assist you and ensure your success with our app.

Thank you for your understanding and patience..

July 18, 2024

I love how simple it was to integrate this app into my store. The upsell offers are perfectly timed and relevant, leading to more conversions. The interface is user-friendly, and the results speak for themselves. A great tool for any online store!

VIMERA
India
2 months using the app
August 1, 2024

Cart Upsell effectively helps increase sales. The ability to show relevant product recommendations is a great feature. I'm pleased with the sales increase.

InKing Wear
United States
26 days using the app
July 15, 2024

This app randomly created an automatic "FREE SHIPPING" Discount even when it was never setup. It automatically discounted shipping costs from different orders. Be careful when using this app, hard to trust when settings are being randomly manipulated.

Musashi Swords
United States
5 months using the app
Gm infotech inc replied July 17, 2024

Hi Musashi Swords,

Thank you for your feedback. We're sorry to hear about your experience, and we appreciate the opportunity to address your concerns.

It seems there was a misunderstanding regarding our app's features. In early July, we introduced an update to enhance our app by integrating Shopify's discount function. This update ensures that only a single discount, as configured within our app, appears in your discount section to prevent multiple discounts from being created.

The "Free Shipping" discount you mentioned was generated because you activated the free shipping progress bar option in our app. This is an intentional feature to help your customers enjoy free shipping as they meet the specified criteria.

We understand how important it is for your store operations to run smoothly. If this update has caused any inconvenience or loss, we are more than willing to compensate you for it. Our intention has always been to support your business, and we are committed to resolving any issues you may have.

We sincerely apologize for any confusion this has caused. We would greatly appreciate it if you could reconsider your one-star review. Honest reviews are essential to us, and we strive to ensure that every store owner has a positive experience with our app. Please contact us directly so we can assist you further and make things right.

You can revise your review using this link:
https://apps.shopify.com/sale-max-upsell-cross-sell#modal-show=WriteReviewModal

Thank you for your understanding and cooperation..

July 19, 2024

This is highly recommended for an upsell shopping cart. If you have questions and send their customer service a message, they often respond within 1 day. Again, I really recommend this if you are looking for a good shopping cart drawer.

Woice Company
Netherlands
About 1 month using the app
Gm infotech inc replied September 17, 2024

Thank you so much for your kind words!
In case you need anything about the app, have a question or suggestion, our team is available 24/7 via live chat.