Reviews (151)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order values and sales through effective upsell and cross-sell features. It offers customizable options that integrate well with Shopify, enhancing both merchant and customer experiences. The app is noted for its smooth operation and user-friendly interface, making setup simple. Customer support is consistently praised for being responsive and helpful. The app also provides valuable analytics to help optimize sales strategies, contributing to improved sales outcomes and customer satisfaction.
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I highly recommend this app! There is everything you need for cart upsells, everything works very well. Customer support is really good, they help you with any issues in no time!
I love how simple it was to integrate this app into my store. The upsell offers are perfectly timed and relevant, leading to more conversions. The interface is user-friendly, and the results speak for themselves. A great tool for any online store!
Great app, met my expectations. Support team is fantastic!
This is highly recommended for an upsell shopping cart. If you have questions and send their customer service a message, they often respond within 1 day. Again, I really recommend this if you are looking for a good shopping cart drawer.
Thank you so much for your kind words!
In case you need anything about the app, have a question or suggestion, our team is available 24/7 via live chat.
really good app, really good service, recommended :)
Not happy with this app.. for some reason there was automatically put an discount of 5% at our products.. we lost per sale €17!!!! We did not installed this, when you deleted this.. a day later it was created again. Be carefull when you use this app!
Dear The Creators Academy,
We sincerely apologize for the trouble you experienced with the automatic 5% discount, leading to financial loss and frustration. We understand how crucial every aspect of your business is, and we regret any inconvenience caused.
It seems there was a misunderstanding regarding our app's features. In early July, we introduced an update to enhance our app by integrating Shopify's discount function. Our new feature ensures that only the discounts you enable in our app appear in your discount section. The previous version allowed the creation of multiple discounts at runtime, which we aimed to simplify with this update.
The automatic discount issue occurred because some of our widgets were enabled with default discount settings. We apologize for not making this clearer and for any confusion it caused.
We deeply regret that this misunderstanding led to a negative experience for you. Our goal is to provide tools that enhance your store's performance and make your job easier, not harder. We are truly sorry for any stress or difficulty this has caused.
We are committed to helping you resolve this issue and ensuring your satisfaction with our app. Please contact us directly at salemaxsupport@gminfotech.net so we can assist you promptly and make things right. Your feedback is incredibly valuable, and we hope you will give us the chance to improve your experience and consider updating your review once your issues are resolved.
You can revise your review using this link:
https://apps.shopify.com/sale-max-upsell-cross-sell#modal-show=WriteReviewModal
Your support and understanding mean the world to us. We are here to assist you and ensure your success with our app.
Thank you for your understanding and patience..
This app enhances the customer experience. The convenient options to add notes, apply discounts, and estimate shipping without leaving the cart are helpful.
This app randomly created an automatic "FREE SHIPPING" Discount even when it was never setup. It automatically discounted shipping costs from different orders. Be careful when using this app, hard to trust when settings are being randomly manipulated.
Hi Musashi Swords,
Thank you for your feedback. We're sorry to hear about your experience, and we appreciate the opportunity to address your concerns.
It seems there was a misunderstanding regarding our app's features. In early July, we introduced an update to enhance our app by integrating Shopify's discount function. This update ensures that only a single discount, as configured within our app, appears in your discount section to prevent multiple discounts from being created.
The "Free Shipping" discount you mentioned was generated because you activated the free shipping progress bar option in our app. This is an intentional feature to help your customers enjoy free shipping as they meet the specified criteria.
We understand how important it is for your store operations to run smoothly. If this update has caused any inconvenience or loss, we are more than willing to compensate you for it. Our intention has always been to support your business, and we are committed to resolving any issues you may have.
We sincerely apologize for any confusion this has caused. We would greatly appreciate it if you could reconsider your one-star review. Honest reviews are essential to us, and we strive to ensure that every store owner has a positive experience with our app. Please contact us directly so we can assist you further and make things right.
You can revise your review using this link:
https://apps.shopify.com/sale-max-upsell-cross-sell#modal-show=WriteReviewModal
Thank you for your understanding and cooperation..
The app works perfectly and does everything I need. I had a small issue with the slide cart drawer on collection pages, but the support team was quick to fix it. The app is easy to use and provides a great experience, with excellent and responsive support. Highly recommend it!
Ik vind deze app super fijn om te gebruiken. Heel makkelijk en een goede manier om producten up te sellen. Ik gebruik hem nu bijna 3 maanden op mijn site en ik zou geen andere app meer willen voor upselling. Zeker een aanrader. Ook de klantenservice is erg behulpzaam.