SP: Free Gift+Buy X Get Y BOGO

SP: Free Gift+Buy X Get Y BOGO

Reviews (178)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales with features like free gifts and volume discounts. They value the customization options that align with their marketing strategies and note the time-saving automation. The app is user-friendly and integrates well with Shopify themes. Customer support is also praised for being responsive and helpful, enhancing the app's reliability and ease of use.

October 14, 2024

No funciona correctamente si tienes cupones activos. Debes realizar combinación entre todos los cupones a riesgo de tener grandes pérdidas. Ejemplo tenemos un cupon de bienvenida, si el usuario agrega el cupón y ya tiene el regalo, al cliente se le cobra por el regalo (algo que el cliente nunca pidió puesto que es un regalo). Si hacemos lo que nos pide el servicio técnico los usuarios podrían agregar varios cupones a la vez y tener tantos beneficios que podrían causar perdidas al negocio.

Espadas y Más
Spain
6 days using the app
Tek Labs (by BSS Commerce) replied October 23, 2024

Hi,

This is the Salepify team.

Thank you so much for taking the time to leave us a review. Your feedback is incredibly valuable to us as we continue to improve our app.

We wanted to take a moment to explain the situation regarding the discount combination feature. Since we are a third-party app on Shopify, we are required to follow Shopify's policies on how discounts work together.

As we’ve mentioned before, the free gift feature in our app is considered a discount by Shopify. Given the current discount flow on Shopify, there are two primary ways it works:

- Without combination enabled: Discounts cannot be combined, and only one discount can be applied to an order.
- With combination enabled: Multiple discounts can be applied to the same order, provided they have the combination setting enabled.

In your case, you want our discount to combine with another discount on your store but not with the remaining discounts. This is not possible with current Shopify's discount.

We sincerely appreciate your understanding of this situation.

September 6, 2024

I just started using this app. I had a few questions and reached out to their customer support. They were super responsive, and helped resolve the questions I had very quickly. I am happy to have found this app.

Lillie’s Q
United States
8 days using the app
November 8, 2024

I’ve never seen such an efficient team. You ask for something, and it’s done immediately. In my opinion, it’s the best app for gifts because everything is customizable.

FatalJewels
France
6 days using the app
October 10, 2024

An app worth checking out. Great features that even big apps don't have. Respectful, courteous and attentive customer service that helps us configure the widgets in the best way. I highly recommend this app if you want to offer gifts or discounts to your customers in a pleasant and easy way for them.

Ma boutique
France
1 day using the app
October 10, 2024

A must have free upsell/cross sell app in your free shopify app collection.

The reward bar of this app gives you a detailed and professional depth of customization.
Also you can choose a discount and a package deal option, making it a truly a versatile upsell tool for shopify.

And the customer support is more than excellent, they are ready to tackle all kinds of custom requests really fast without a problem.

10 out of 10. Excellent app, excellent customer support.
Best wishes for you from Hungary

Biscottíz
Hungary
About 8 hours using the app
October 31, 2024

Awesome app! Great customer support helping me with everything. I feel ready to supercharge my black friday offer with SP!

BY DAILY
Australia
About 18 hours using the app
October 11, 2024

Had the best customer support experience!

Crateit
Denmark
About 2 months using the app
November 12, 2024

Great customer service. Really appreciated the help. The app is very smooth and has a lot of great features for being free. I genuinely would highly recommend to everybody!

TurBlow
United States
About 19 hours using the app
August 9, 2024

Good app. Have used it for a while and when there was a slight glitch, it was sorted very quickly. Thank you!

Shoshinsha
United States
About 2 months using the app
November 6, 2024

My problem was solved very well. Thank you very much.

Open for Kids 兒童運動流行館
Taiwan
13 days using the app