Reviews (669)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost customer engagement and sales through features like customizable countdown timers and urgency bars. These tools are easy to set up and integrate seamlessly with Shopify, available for free on one page with options for broader use. The app is reliable and maintains site performance, while the support team is noted for their responsiveness and effectiveness in resolving issues, enhancing e-commerce operations and improving conversion rates.

March 7, 2018

Tried the app. Did not work right. CS rep through chat was rude and condescending.

Dales Raw Foods
United States
39 minutes using the app
June 22, 2020

Over all not a good user experience and HIDDEN COSTS - I do not recommend this app.

App description sounded good so I tried it out. For the beginning I tried out the free plan just to further inspect the timers. I created one and was really happy because it was easy to do so. After saving the timer it congratulated me for choosing the unlimited plan which costs a monthly fee, which I definitely didn´t signed up for. The customer support wasn`t any helpful either. Really slow replies and not any helpful ones either.

Over all not a good user experience and HIDDEN COSTS - I do not recommend this app.

Mortalanddivine
Germany
29 minutes using the app
Amai replied June 23, 2020

Thanks for your feedback and sorry that you've faced such inconvenience and confusion. We contacted you via email and believe that we'll find a solution.

Edited March 21, 2023

SUPREMAMENTE MALAAAAAAAAAAAAAAAAAAAAA LA DESINSTALE, Y AUN SIGUE APARECIENDO EN MI PAGINA, INCLUSO ME DESABILITABA MI URL SON UNOS ESTAFADORES, SIN DUDA LOS DENUNCIARE CON SHOPIFY

Comprando.lat
Colombia
25 minutes using the app
Amai replied March 22, 2023

Thank you for your feedback. Please note that we had a link to this uninstallation guide at the Home page of the app:

https://help.amai.com/en/articles/6080605-uninstalling-sales-countdown-timer

We had tried to contact you several times however there were no reply. We had requested access to your store to have a look at your issue but were declined.

Do note our app follow the strict guidelines set by Shopify.

September 30, 2018

not work ,bad
not work ,bad
not work ,bad
not work ,bad
not work ,badnot work ,badnot work ,badnot work ,badnot work ,badnot work ,badnot work ,badnot work ,badnot work ,bad

Going Crazy
China
24 minutes using the app
May 18, 2020

Shit, It works wrong and I have fucked the code of the web page afasdsadasdasdasdsaddsdadasdasdasdada

Magic Floor Mop
Spain
23 minutes using the app
Amai replied May 20, 2020

Thanks for your feedback and sorry that you've faced such inconvenience. We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!

August 6, 2020

DONT USE - If you want to delete this app you will need to go into the CSS and edit yourself. Doesn't show the countdown on the homepage and is very scammy trying to fool you into paying a subscription.

SpineRealigned
United Kingdom
15 minutes using the app
Amai replied August 12, 2020

Thanks for your feedback and sorry that you've faced such difficulties. We tried to contact you via email in order to discuss the situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!

April 17, 2020

This app is a trap! is free of course for only one page but is set up by default for all pages , when you start trying around you will end up being charged for the full unlimited plan... so i think is a booby trap here, i would like my money back soon as possible, but i have the feeling will not get it... you got to be more honest with your customers and let them try the app for real.. and not in a TRAP LIKE APP.

Fragantica Parfums
United States
14 minutes using the app
Amai replied April 23, 2020

Thanks for your feedback. We tried to contact you via email in order to discuss the situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!

October 23, 2017

When used on mobile the app displayed the timer across the entire page in error. That was enough for me to not trust this app.

Brothers With Glass
United States
12 minutes using the app